User's Manual

Technical Document

Indyme Solutions, Inc. 8295 Aero Place  San Diego, CA 92123 USA +1.858.268.0717  +1.800.829.6141 Page4 of 6

Installation

1. Identify all programming characteristics before you begin programming or installation.

x Frequency Plan

x Netcode

x Help button Addresses

x Help button Modes

2. Program the required parameters into the CB951 Access Points first.

3. Set the corresponding Frequency Plan on each of the help buttons.

4. Use the first CB951 Access Point to clone the Netcode to all of the help buttons. This will ensure the

same Netcode is being assigned to all devices. You may also clone the Netcode from a known

working help button to all other help buttons. The Netcode cannot be cloned from a help button to

an access point.

5. Program the Alarm Address and Mode of each help button.

6. Install the help button in accordance with store policy, Indyme work order and/or Americans with

Disabilities Act guidelines where applicable.

The CB940 help button uses one 2/3A-size 3-volt lithium battery. Always use the same type of battery

for optimum performance. DO NOT use rechargeable batteries in the help button. To replace the

battery, remove the help button from its mounting location. Turn the help button over to the back of

the help button. Remove the old battery from the battery holder. Install the new lithium battery. The

help button does not lose the programmed characteristics when the batteries are removed.

Location Considerations

Help buttons are typically located at cash registers, service counters or other areas in which customers

require assistance. Stores and installers should be aware of the Americans with Disabilities Act (ADA)

requirements for accessibility.

Help buttons use a low powered transmitter, and operate best with a clear line of sight to the nearest

receiver. Tall shelving, merchandise and metal signs can block or reduce the help button signal.

Help Button Assembly

The help button can be disassembled using a straightened paperclip. Find the slot on the outside of the

unit, insert the paperclip and while gently applying pressure, pull the front cover away from the wall

until the cover pops off. The mounting plate will remain in place.

Cover

Mounting

Plate