User's Manual

Technical Document
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Indyme Solutions, Inc. 8295 Aero Place  San Diego, CA 92123 USA +1.858.268.0717  +1.800.829.6141Page 6 of 7
Location Considerations
Call boxes are typically located at cash registers, service counters or other areas in which customers
require assistance. Stores and installers should be aware of the Americans with Disabilities Act (ADA)
requirements for accessibility.
Call boxes use a low powered transmitter, and operate best with a clear line of sight to the nearest receiver.
Tall shelving, merchandise and metal signs can block or reduce the call box signal.
Install the Call Box
1. Verify call box placement with the Store Manager and according to provided instructions. Determine
the best mounting method before installing the call box, verify address programming.
x Wall Mount
x Glass Display Case
x Store Shelving
2. The CB960 has 3-different mounting bracket options available. Choose the appropriate bracket for your
situation. Reference the CB63-x Mounting Instructions document for details. P/N:430714-00
3. From the final mounting location, press the SET button on the call box and verify the appropriate
message is broadcast over the desired output device.