User guide

5-4 Protec P3000 Messages
kina26e Chapter 5.fm Technical Handbook(1209)
E37 Flow through sniffer too high Actual flow is higher than upper
flow limits (
LOW FLOW and HIGH
FLOW mode) or actual pressure is
higher than upper pressure limit
(
HIGH FLOW mode only):
Capillary broken or leaky
Upper flow limit setting too low
Replace sniffer line and recalibrate
or
Replace probe cable*
Increase upper flow limit
See Section 4.4.1
E38 Pump error Fore pump defective Call nearest INFICON service
repesentative!
W39 Valve block error! Cannot recognize valve block
version during self-test
Call nearest INFICON service
representative!
W40 Ratio of
HIGH FLOW to LOW FLOW
failed
For Protec P3000XL only in HIGH
FLOW mode:
Flow in HIGH FLOW mode less than
5 times flow in LOW FLOW mode
(during start-up or calibration only)
Filter in sniffer line blocked
Internal filter in main unit blocked
Leak in
LOW FLOW capillary
Internal leak
Replace sniffer tip filter and
recalibrate(See Section 7.4)
Replace internal filter* and recalibrate
Replace sniffer line and recalibrate
If problem persists, call nearest
INFICON service representative
W41
HIGH FLOW too low For Protec P3000XL only in HIGH
FLOW mode:
Actual flow lower than lower flow
limit (for high flow mode) or actual
pressure at Wise Technology
sensor below corresponding
pressure limit
Filter in sniffer line blocked
Internal filter in main unit blocked
Leak in
LOW FLOW capillary
Internal Leak
Replace sniffer tip filter (See Section
7.4)
Replace internal filter*
Replace sniffer line!
Or: Replace probe cable!*
See Section 7
Error
no.
Plain text message Possible Reason Recommendation