User Manual

Table Of Contents
Infinet Wireless: Technical Documentation – Quanta 5 / Quanta 6
12 https://wiki.infinetwireless.com/pages/viewpage.action?pageId=9044431
Troubleshooting – 101
In the "Wired interface" section, you can monitor the Ethernet interface status and its traffic load for reception and
transmission. The wired interface statistics is on the right side and can be reset by clicking the "Clear counters"
button. Pay attention to the FCS errors number which indicate a violation of data integrity during transmission over
the wired segment.Also, the problem can be caused by a queue (port) overflow or inappropriate frame size (runt
and oversize).
Pay attention to the duplex mode on the network devices connected to the wireless bridge.The duplex mode can
be changed in the "Switch" - "Network Ports" section.We recommend setting the autonegotiation mode provided
by the Ethernet standard.The problem can occur while connecting two devices with different duplex settings.For
example, if one device has the autonegotiation mode, and the other - fixed full duplex mode.
NOTE
The FCS errors counter can increase due to the following reasons:
The device connection is performed using inappropriate cable. We strongly recommend to useFTP
Cat5e cable with outside diameter not exceed 7 mm.
A shielded RJ-45 connector is used from the outdoor unit side. Make sure RJ-45 connectors are
installed in the correct order. The shielded connector must be installed on the power supply side,
the standard RJ-45 must be installed on the wireless device end.
The device is grounded incorrectly, make sure the device installation complies with the
recommendations specified in the "
Grounding and Lightning Protection
12
" article.