User Manual

Table Of Contents
Infinet Wireless: Technical Documentation – Quanta 5 / Quanta 6
Troubleshooting – 99
Before starting the access restoring procedure, it is recommended to install the following software:
ERConsole:ftp://ftp.infinet.ru/pub/Utils/EmergenceRepairConsole/ERConsole.zip.
Java Runtime Environment:http://www.java.com/en/download/.
Turn off any anti-virus or firewall running on your computer. If no device can be discovered by ERConsole, turn on
the firewall, and add an UDP connection port 10009 as an exception.
Use a simple unmanaged switch as intermediary device between your PC and theInfinetunit. It is essential to
reboot the InfiNet unit each time in order to activate the Emergency Repair Protocol on the unit, therefore the
switch would prevent your PC Ethernet interface from flapping up and down. Using Cisco Catalyst switches for unit
recovery is not recommended due to a known issue port mode negotiation delay.
Access recovery
Follow the steps below to recovery access to the device:
Run the ERConsole application.
Turn offthe Infinet Wireless unit by removing ethernet cable from power supply unit and thenturn it onin a
few seconds.
Waitfor30 seconds until the ERConsole receive information from the device.The Serial number, number of
device reset cycles ("Sequence" field), IP-address, network mask and MAC-adress will be displayed on the
screen.
If anIP-address is assigned to the device, configure anIP-addressbelonging to the same networkon your
laptopand connect to the unit.
NOTE
ERConsole and Infinet Wireless units exchange information only during the bootup process, therefore each
time you need to read the units IP-address, to add a new IP-address or to restore to the default
configuration, the Infinet Wireless unit should be rebooted.