Operation Manual
64
8. Troubleshooting
8. Troubleshooting
Problem Likely Cause Things to Check
Reference 
Page 
Number
Can't communicate
Weak radio signal
• Bring the computer and 
projector closer together.
• Radio waves won’t go 
through concrete and metal 
(steel doors, etc.)
–
Cannot communicate due 
to wireless / encryption 
conguration settings.
If there is a wireless 
conguration utility loaded 
on your computer, check its 
settings. 
Refer the manual of your 
conguration utility.
–
The computer and/or 
projector's network settings 
are not congured correctly.
Check the network 
configurations of the 
computer and projector.
–
The same network address is 
being used for both wireless 
and wired LAN.
Change the network address 
settings for wireless or wired 
LAN.
20, 
21
<Only for wireless LAN>
The USB wireless adapter 
is not inserted into the 
projector.
Insert the optional USB 
wireless adapter.
–
<Only for wireless LAN>
There is another projector or 
device close by that has the 
same wireless setting.
Try changing of SSID and IP 
Address.
20
Others
- Information from 
the projector to 
computer is not 
correct or complete
- The projector does 
not respond
Communication between the 
projector and computer is not 
working well.
Projector's network functions 
are not working well.
Try “NETWORK RESTART” 
in SERVICE menu under the 
NETWORK menu.
In the 
Operating 
Guide










