Operation Manual
119
Troubleshooting
Problems that can be easily mistaken for machine defects (continued)
Situation Troubleshooting tips
Reference 
page
No sounds or 
pictures are 
outputted. 
(continued)
The projector does not recognize the USB storage 
device inserted into USB TYPE A ports. 
Select REMOVE USB and then remove the USB storage 
device. Insert it back into the port again. 
Before removing the USB storage device, be sure to use 
the REMOVE USB function on the Thumbnail screen, 
which appears when the 
USB TYPE A
 is the selected 
input source.
12, 97
Sound does not 
come out.
The signal cables are not correctly connected.
Correctly connect the audio cables.
10 ~ 14
The volume is adjusted to an extremely low level.
Adjust the volume to a higher level using the menu 
system or the remote control.
25, 57
The AUDIO SOURCE/SPEAKER setting is not correct.
Correctly set the AUDIO SOURCE/SPEAKER in AUDIO 
menu.
57
The mode selected for HDMI AUDIO is not 
appropriate.
 Check each of the two modes provided and 
select the appropriate one for your HDMI
TM
 audio device.
58
The Sound button (♪) or checkbox is disabled.
If you have selected 
USB TYPE A
, turn the sound on 
from the Thumbnail menu. 
If you have selected 
USB TYPE B
, remove the 
checkmark from the Sound checkbox in the Options 
window of “LiveViewer Lite for USB”. 
If you have selected 
LAN
, remove the checkmark from 
the Sound checkbox in the Option menu of LiveViewer.
97, 107
No pictures are 
displayed.
The signal cables are not correctly connected.
Correctly connect the signal cables.
10 ~ 14
The brightness is adjusted to an extremely low level.
Adjust BRIGHTNESS to a higher level using the menu 
system.
44
The computer cannot detect the projector as a plug 
and play monitor.
Make sure the computer can detect a plug and play 
monitor using another plug and play monitor.
10
The lens shutter is closed.
Check whether the 
SHUTTER
 indicator is blinking. If it 
is blinking, press the 
SHUTTER
 button on the control 
panel.
36
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