Operation Manual
120
Situation Troubleshooting tips
Reference 
page
The remote 
control does not 
work.
The batteries in the remote control are almost dead.
Replace the batteries.
17
The ID numbers set in the projector and the remote 
control are different.
Press the 
ID
 button with the same ID number as the 
projector, then perform the desired operation. The ID 
number associated with the projector will display for 
3 seconds when any of the 
ID
 buttons on the remote 
control are pressed.
17
Video screen
display freezes.
The FREEZE function is working.
Press the 
FREEZE
 button to restore the screen to 
normal.
36
Colors have 
a faded- out 
appearance, 
or color tone is 
poor.
Color settings are not adjusted correctly.
Change the COLOR TEMP, COLOR and/or TINT 
settings, using the menu system.
45
COLOR SPACE settings are not correct.
Change the COLOR SPACE setting to AUTO, RGB, 
SMPTE240, REC709 or REC601. 
50
Pictures appear 
dark.
The brightness and/or contrast are adjusted to an 
extremely low level.
Adjust BRIGHTNESS and/or CONTRAST settings to a 
higher level using the menu system.
44
The projector is operating in Eco mode.
Set ECO MODE to NORMAL and AUTO ECO MODE to 
OFF, in the SETUP menu.
55
The lamp is approaching the end of its product life.
Replace the lamp.
108, 109
Pictures appear 
blurry.
The lens cover is attached.
Remove the lens cover.
4
Either the focus and/or horizontal phase settings are 
not properly adjusted.
Adjust the focus using the 
FOCUS + / -
 buttons, and/or H 
PHASE using the menu system.
29, 49
The lens is dirty or misty.
Clean the lens. Refer to the 
Caring for the lens 
section.
112
(continued on next page)
Troubleshooting
Problems that can be easily mistaken for machine defects (continued)










