User's Manual

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Troubleshooting
This message appears
when the hardware
defects.
Ex) The Flash ROM
write/read function does
not work. Oxidization
voltage is out of range,
etc.
Reboot the meter by placing the batteries
again when no test strip is inserted.
Please contact your local representative
or customer support when the problem
persists.
This message appears
when test strip may be
contaminated or reused.
(Only for Blood glucose
measurement)
Please insert a new test strip and perform
your test again.
This message appears
when the blood is not
enough (Only for Blood
glucose measurement)
Please insert a new test strip and apply
the sufficient sample blood.
This message appears
when strip signals
without any Blood or
Control solution or other
sample applying.
(Only for Blood glucose
measurement)
Please insert a new test strip and perform
your test again.
Message Probable cause Action required
Troubleshooting
This message appears
when blood sample is
input before the symbol
for blood blinks.
Please wait for the meter displays the icon
blinking before applying your blood
sample.
This message appears
when the color bar of the
strip is dirty or not good
or there is too much
light.
Please insert a new test strip and perform
your test again.
Avoid testing under direct sunlight.
This message appears
when Lipid strip is
removed during the test
or measured value of TC
is over 600mg/dL
Test again with a new strip if the strip is
removed during the test. Unless the strip
is removed during the test, the test result
is out of measurable range. Please
consult your physician.
Problem with transmit of
PC or Printer.
Check your connection port of PC/printer
and reconnection. If the problem is still
unsolved, Please contact your local
representative or customer support.
The test result is higher
than the following.
Glucose : more than
600mg/dL
TC : more than 400mg/dL
TG : more than 600mg/dL
HDL : more than 80mg/dL
Please retest with a new test strip. If the
problem persists, please contact your
local representative or customer support.
Message Probable cause Action required