TM EonStor A16E-G2130-4 iSCSI to SATA-II RAID Subsystem Installation and Hardware Reference Manual Version 1.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Contact Information Asia Pacific (International Headquarters) Infortrend Technology, Inc. 8F, No. 102 Chung-Shan Rd., Sec. 3 Chung-Ho City, Taipei Hsien, Taiwan Tel: +886-2-2226-0126 Fax: +886-2-2226-0020 sales.ap@infortrend.com support.ap@infortrend.com http://esupport.infortrend.com.tw http://www.infortrend.com.tw Infortrend Corporation 3150 Coronado Dr., Unit C Santa Clara, CA 95054 USA Tel: +1-408-988-5088 Fax: +1-408-988-6288 sales.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Copyright 2006 This Edition First Published 2006 All rights reserved. This publication may not be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written consent of Infortrend Technology, Inc.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Warnings and Certifications Restricted Access Location: This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only. Electric Shock Warning! To Prevent Electric Shock: Access to this equipment is granted to trained operators and service personnel only. Only modules housed in hot-swap canisters are field-serviceable. Accessing the backplane can cause electric shock. FCC (applies in the U.S.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Warning: A shielded power cord is required in order to meet FCC emission limits and also to prevent interference with nearby radio and television reception. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device is in conformity with the EMC.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual contact your local city office, your household waste disposal service or the shop where you purchased the product. Table of Contents CONTACT INFORMATION ................................................................................................ I CONTACT INFORMATION ............................................................................................... II COPYRIGHT 2006 ............................................................
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 2.7.3 Installation Procedure .............................................................................................2-8 2.8 HARD DRIVE INSTALLATION ..........................................................................2-10 2.8.1 Hard Drive Installation Prerequisites.....................................................................2-10 2.8.2 Drive Installation .....................................................................
EonStor A16E-G2130-4 Installation and Hardware Reference Manual A.1. TECHNICAL SPECIFICATIONS ......................................................................... A-1 System Weight................................................................................................................ A-1 Vibration.......................................................................................................................... A-2 A.2. CONTROLLER SPECIFICATIONS ......................................
EonStor A16E-G2130-4 Installation and Hardware Reference Manual and will consequently lead to the system overheating, which can cause irreparable damage. • If a module fails, leave it in place until you have a replacement unit and you are ready to replace it. • Airflow Consideration: The subsystem requires an airflow clearance, especially at the front and rear. The airflow direction is from front to back.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Briefly describes how to monitor the subsystem. Describes how to maintain the subsystem. This manual does not: Describe components that are not user-serviceable. Describe the configuration options of firmware, using terminal emulation programs, or the RAIDWatch GUI that came with your subsystem. Give a detailed description of the RAID processing units or the RAID controllers embedded within the subsystem.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual bold and is followed by text in italics. The italicized text is the message to be delivered. Warnings Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. Warnings are easy to recognize. The word “warning” is written as “WARNING,” both capitalized and bold and is followed by text in italics. The italicized text is the warning message.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Software and Firmware Updates Please contact your system vendor or visit Infortrend’s FTP site (ftp.infortrend.com.tw) for the latest software or firmware updates. NOTE that the firmware version installed on your system should provide the complete functionality listed in the specification sheet/user’s manual. We provide special revisions for various application purposes.
Chapter 1 Introduction 1.1 Product Overview 1.1.1 Product Introduction This chapter briefly introduces the A16E-G2130-4 iSCSI-to-SATA-II storage subsystem. The A16E subsystem comes with four (4) GbE host ports capable of large I/O transfers over iSCSI packets.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual The controller board is housed in a metal canister and is referred to as the “controller module.” The controller module is comprised of a main circuit board, an interface faceplate, and a metal canister. The controller module is accessed through the rear of the A16E-G2130-4 with the help of ejection levers.
Chapter 1: Introduction Figure 1-2: Locations of Key Components 1.1.2.2 Physical Dimensions The A16E-G2130-4 comes in a 3U chassis with the following dimensions: With handles: 483mm (W) x 131mm (H) x 504.3mm (L) (19 x 5.2 x 21 inches) Without handles: 445mm x 130mm x 487mm (17.5 x 5.1 x 19.2 inches) 1.1.2.3 Front Panel Overview The front section of the subsystem features a 4x3 layout for twelve (12) 3.5inch drives.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual The front panel shown in Figure 1-3 accommodates the following components: • Drive bays with drive tray canisters: The drive bays house the A16E-G2130-4 hard drives. • Forearm handles: The subsystem has right and left handles for easier rackmounting and handling. 1.1.2.4 Hard Drive Numbering The front section of the A16E-G2130-4 enclosure houses sixteen (16) hard drives in a 4x4 configuration.
Chapter 1: Introduction connectors are on located on the controller’s faceplate. (See Section 1.2.2) • BBU module: An optional BBU module sustains unfinished writes cached in memory during a power outage in order to prevent data loss. (See Section 1.2.5) • PSU modules: The hot-swappable PSUs receive single-phase power and deliver +5V, +12V, and +3.3V power to the subsystem. A power switch is located on each PSU to turn the system on and off. (See Section 1.2.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 1.2.1 Drive Trays Figure 1-6: Drive Tray Front View PN: IFT-9273CDTray The A16E-G2130-4 subsystem comes with sixteen (16) drive trays (see Figure 1-6) designed to accommodate separately purchased, standard 1-inch pitch, 3.5-inch SATA-II disk drives. The drive bays are accessible from the enclosure front panel. Two (2) LEDs on the front bezel indicate the operating statuses.
Chapter 1: Introduction The heart of the A16E-G2130-4 RAID controller subsystem is the iSCSI-toSATA controller board. The controller comes with four (4) GbE Ethernet host ports. The subsystem connects to the host through RJ-45 connectors, while the connectors are also ready to connect to one or more network switches, enabling access to your storage volumes in complex configurations such as data-sharing or network zoning.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual management interfaces include: telnet, Java-based RAIDWatch manager, or the web-based manager invoked by an http console. Restore Default LED and button: The push button and LED are used to restore firmware defaults in cases when upgrading firmware or if an administrator forgets system password. For more details, please refer to Chapter 3. 1.2.
Chapter 1: Introduction The subsystem is equipped with two (2) redundant, hot-swappable, 530W PSUs, which are installed into the rear section of the chassis. The PSU is permanently mounted into a 2U (dual-level) bracket especially designed to house both the PSU and a cooling module, which is mounted at the end of the 2U bracket. NOTE: Hot-swapping the PSU also removes the cooling module at the lower slot.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Figure 1-10: Cooling Module 1.3 Subsystem Monitoring The iSCSI RAID subsystem comes with a number of different monitoring methods that provide you with continual updates on the operating statuses of the subsystem and individual components. The following monitoring features are included: 1.3.
Chapter 1: Introduction • 1.3.3 Drive trays (2 LEDs on each tray) Firmware (FW) Firmware: The firmware is pre-installed software used to configure the subsystem. The latest firmware functionalities include Task Scheduler, Intelligent Drive Handling, and Media Scan. Media Scan handles low quality drives in both the degraded mode and during the rebuild process. Maintenance tasks will then be performed on an entire array or specific hard drives.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual • BBU module • Hard disk drives 1.4.3 Normalized Airflow Proper cooling is referred to as “normalized” airflow. Normalized airflow ensures the sufficient cooling within the subsystem and is only attained when all components are properly installed. Therefore, a failed component should only be removed when a replacement is available.
Chapter 2 Hardware Installation 2.1 Introduction This chapter gives detailed instructions on how to install the subsystem. When installing the subsystem, it is necessary to mount the chassis into a rack cabinet and to install hard drives and drive trays. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual STP cables should be applied. Infortrend provides certified cables as an optional accessory. One 3-meter STP Ethernet cable is available as an accessory option. Please see Chapter 4 for sample topologies and configuration options. 5. Memory module: If you wish to change the pre-installed memory module, a separately purchased module can be installed. (See Section 5.3) 6.
Chapter 2: Hardware Installation b. The subsystem is designed to operate in an environment where the ambient temperature around the chassis must not exceed 40°C. c. The openings on the enclosure are for air circulation and hence the ventilation openings should never be obstructed. d. Proper grounding, over-current protection, and stability features should be provided with the rack cabinet into which the subsystem is mounted. 5. Operate the subsystem in an environment with least humidity. 6.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 17. Provide a soft, clean surface to place your enclosure on before working on it. Servicing the enclosure on a rough surface may damage the finish of the chassis. 18. If it is necessary to transport the subsystem, repackage all disk drives separately. 19. If one of the following situations arises, get the enclosure checked by service personnel: a. Any of the power cords or plugs is damaged. b. Liquid has penetrated into the subsystem. c.
Chapter 2: Hardware Installation 2.4 General Installation Procedure Following all the instructions provided below can save subsystem installation time. Detailed, illustrated instructions for each component are given in the following sections. CAUTION! To ensure that your system is correctly installed, please follow the steps outlined below. If you follow these steps, installation will be fast and efficient. If you do not follow these steps, you may accidentally install the hardware incorrectly. Step 1.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual power up the subsystem and configure the RAID array. (See Section 4.4) 2.4.1 Installation Procedure Flowchart Figure 2-1 shows a flowchart of the installation procedure. As you complete each step, check off the “Done” box on the right. Please use this flowchart in conjunction with the instructions that follow. Figure 2-1: Installation Procedure Flowchart 2.
Chapter 2: Hardware Installation Lower level: Three (3) boxes are placed in the lower level. One (1) box contains the enclosure chassis with all the pre-installed components. The other two (2) boxes contain power cords and accessory items.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 2.7.2 BBU Warnings and Precautions Install or replace the BBU module only with a BBU module supplied by your subsystem vendor. Use of battery cells provided by another source will void our warranty. Always dispose of discharged or used batteries in an ecologically responsible manner. Dispose used BBUs at authorized battery disposal sites only. Do not use nor leave the BBU near a heat source.
Chapter 2: Hardware Installation Figure 2-2: Loosening the BBU Retention Screws Step 3. Once the retention screws are loosened, gently retrieve the dummy plate out of the enclosure. (See Figure 2-3) Figure 2-3: Removing the BBU Slot Dummy Plate NOTE: It may be difficult to remove the dummy plate as it is embedded in the subsystem chassis.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Figure 2-4: Installing the BBU Module NOTE: It is recommended to charge your BBU for at least twelve (12) hours on the first use. 2.8 Hard Drive Installation 2.8.1 Hard Drive Installation Prerequisites Hard drives for the EonStor subsystem must be purchased separately. When purchasing hard drives, the following factors should be considered: Capacity (MB/GB): Use drives with the same capacity.
Chapter 2: Hardware Installation WARNING! 1. Handle hard drives with extreme care. Hard drives are very delicate. Dropping a drive against a hard surface (even from a short distance) and hitting or touching the circuits on the drives with your tools may cause damage to the drives. 2. Observe all ESD prevention methods when installing drives. 3. Only use screws supplied with the drive canisters. Longer screws can damage the hard drives. 2.8.2 Drive Installation Step 1.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual WARNING! All drive trays must be installed into the enclosure even if they do not contain a hard drive. If the trays are not installed into the enclosure, the ventilation airflow will not be normalized and the subsystem will overheat. Step 1. Make sure the rotary bezel lock is in the unlocked position, i.e., the groove on its face is in a horizontal orientation.
Chapter 2: Hardware Installation Figure 2-8: Installing a Drive Tray Step 4. Close the front flap on the drive tray. Make sure the front flap is closed properly to ensure that the SATA connector at the back of the drive tray is properly mated with the corresponding connector on the backplane board. If the front flap is not closed properly, the connection between the hard drive and the subsystem may come loose and mysterious drive signals may result. Step 5.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 2.10 Rack/Cabinet Installation PN: IFT-9273CSlide32 PN: IFT-9273CSlide36 The subsystem is designed to fit into a variety of 19-inch rack cabinets or racks. Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to mains and other devices. The subsystem should be installed in the rack or cabinet before the hard drives and the drive trays are installed.
Chapter 3 Subsystem Monitoring 3.1 Subsystem Monitoring Overview The A16E-G2130-4 subsystem is equipped with a variety of self-monitoring features that help to keep subsystem managers informed of the subsystem operational statuses. These monitoring features provide vital feedback to help you maintain the operational integrity of the subsystem. Prompt response to warnings and subsystem component failure notifications will ensure data integrity and help ensure the longevity of the subsystem.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual event notification via email, fax, LAN broadcast, SNMP traps, MSN Messenger, SMS (Short Message Service), and the configuration utility screen. The Configuration Client helps prevent blind time and keeps you constantly informed of the status of the subsystem. Instructions on how to activate the Configuration Client functionality are given in the RAIDWatch User’s Manual. LEDs: Device-status-indicating LEDs are located on all important modules.
Chapter 3: Subsystem Monitoring Ethernet Ports 2 10 (5 ports) See Section 0 BBU Module (if BBU is installed) 1 1 See Section 3.2.5 PSU Module 1 2 See Section 3.2.6 Cooling Module 2 4 See Section 3.2.7 Table 3-1: LED Distribution LED definitions are given in the following sections. 3.2.2 Drive Tray LEDs Two (2) LED indicators are located on the right side of each drive tray. (See Figure 3-1) Refer to Table 3-2 for the LED definitions.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 3.2.3 Controller Module LEDs The LEDs on the rear-facing faceplate of the RAID controller are shown in Figure 3-2. The LEDs on the controller’s faceplate that can be accessed from the rear of the enclosure are numbered from 1 to 6. The definitions are shown below. Figure 3-2: Controller Module LEDs Name Color Status Green indicates that the RAID subsystem is operating healthily.
Chapter 3: Subsystem Monitoring after a few seconds. Note that restoring default will not affect the existing RAID configurations of disk drives. Table 3-3: Controller LED Definitions Restore NVRAM Defaults – a Push Button CAUTION! The Restore NVRAM Default push button is a function that carries some risks.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual How to use the button? After the subsystem is powered down, you can use a straighten paper-clip to press the button. Press and hold down the button, power on the subsystem, and wait for the LED to light up to indicate system defaults have already been restored. 3.2.4 Ethernet Port LEDs Four (4) GbE host ports, which provide different connection speeds, are located on the controller faceplate.
Chapter 3: Subsystem Monitoring 3.2.5 BBU Module LED The BBU module has an LED on its faceplate. (See Figure 3-5) The function is the same as the similar LED on the controller module. The LED is off when the BBU is functioning normally and is able to sustain the cache memory. The LED flashes to indicate the BBU is charging. If the LED is illuminating amber, the BBU may have lost its ability to hold electrical charge. You should then contact your vendor to verify the problem. Figure 3-5: BBU Module LED 3.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 3.2.7 Cooling Module LEDs Each individual cooling fan within the cooling module has one (1) red LED on the PSU module. The LED corresponds to the single fan in the cooling module. (See Figure 3-7) When the LED is on, it indicates the fan has failed. When the LED is off, it indicates the fan is functioning properly.
Chapter 3: Subsystem Monitoring 3.3.1 Default Threshold Values Table 3-7 shows the default threshold values for the EonStor A16E-G21304 subsystem. If any of these values are surpassed, the alarm will sound: Upper Threshold Lower Threshold +3.3V +3.6V +2.9V +5V +5.5V +4.5V +12V +13.2V +10.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 3.4 I2C Monitoring The operating status of PSU and cooling fan modules are collected through an I2C serial bus. If either of these modules fails, the failure will be detected and you will be notified through the various methods described above.
Chapter 4 Subsystem Connection and Operation 4.1 Connection Overview 4.1.1 Cabling Following are the requirements on the type of cables used to connect the subsystem’s iSCSI host ports: 1. Gigabit Ethernet network cables. 2. Cat5e STP type cables or better performance types (important for meeting the requirements imposed by emission standards). 3. Straight-through Ethernet cables with RJ-45 plugs. 4. Use of cross-over cables can also automatically be detected and re-routed for a valid connection.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual WARNING! All cables must be handled with care. Make sure Ethernet cables do not run parallel with power cords. To prevent interference within a rack system, the cable routing path must be carefully planned and they must not be bent. 4.1.2 Network Topologies The iSCSI host ports connect to Ethernet network devices and iSCSI initiators that comply with the IETF iSCSI standard (RFC 3720).
Chapter 4: Subsystem Connection and Operation 1. The RAIDWatch management software accesses a subsystem through its IP address. A management station running RAIDWatch can access the array through the 10/100BaseT management port. 2. Configuration of each port connection into a subnet isolates each iSCSI host link, decreases overheads, and eliminates the impact of link failure. 3. Different storage volumes are made available on host ports.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual iSCSI Topology and Host LUN Mapping: Configuration Details: 4-4 1. A logical drive can be associated with several SCSI IDs on separate channels making it a RAID volume accessed through different data paths. The default ID on every host channel is ID#0. More can be created if the need arises. 2. You can manually include or exclude specific iSCSI initiators from the access list to you iSCSI arrays.
Chapter 4: Subsystem Connection and Operation Figure 4 - 2: Sample Topology: Connection and Host LUN Mapping 4.3 Power On Once all the components have been installed in the EonStor subsystem, the iSCSI ports have been connected to the network, power on the network devices, the subsystem, and then power on the servers/iSCSI initiators.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 4.3.1 Check List BEFORE powering on the EonStor subsystem, please check the following: Memory Modules – Memory modules have been correctly installed on the controller boards. You may skip this if you have not changed the pre-installed module. BBU Modules – If used, that the BBU module has been installed correctly. Hard Drives – Hard drives have been correctly installed on the drive trays.
Chapter 4: Subsystem Connection and Operation The servers or iSCSI initiators should be the last devices that are turned on. Please refer to the documentation that came with your application servers to see their own power on procedures. 4.3.3 Power On Enclosure To power on the subsystem, turn on the two power switches located on the rear panel of the subsystem. (See Figure 4-3) Each switch controls a single PSU, therefore make sure that both switches are turned on.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Audible Alarm - If any errors occur during the initialization process, the onboard alarm will sound in a hastily repeated manner. Drive tray LEDs should normally start flashing right after power-on, indicating the RAID control unit is attempting to access the hard drives. NOTE: The subsystem has been designed to run continuously. Even if a component failure occurs the fault can be corrected online. 4.
Chapter 5 Subsystem Maintenance and Upgrading 5.1. Overview 5.1.1 Maintenance Constant monitoring and maintenance of your A16E-G2130-4 subsystem will minimize subsystem downtime and preserve the working integrity of the system for a longer period of time. If any of the subsystem components fail, they must be replaced as soon as possible. WARNING! Do not remove a failed component from the subsystem until you have a replacement on hand.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Qualified engineers who are familiar with the A16E-G2130-4 subsystem should be the only ones who make component replacements. If you are not familiar with the subsystem and/or with RAID subsystem maintenance in general, it is strongly advised that you refer subsystem maintenance to a suitably qualified maintenance engineer. Normalized airflow is directly dependent on the presence of all subsystem components.
Chapter 5: Subsystem Maintenance and Upgrading 5.2. Replacing Controller Module Components 5.2.1 Overview The controller module consists of the following components: DIMM Module The DIMM module can be replaced when a DIMM module fails or if a larger capacity DIMM is required. BBU If the BBU has lost its ability to hold electric charge, replace it with a certified module.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Step 1. Prepare a clean, static-free work pad or container into which to place the controller that will be removed from the chassis. Step 2. Make sure there is no data access to the subsystem to avoid losing data. Stop all I/O accesses to the subsystem and make sure all cached writes have been distributed to disk drives. Step 3. Power off the subsystem. If possible, power off the subsystem in the way described in Chapter 4.
Chapter 5: Subsystem Maintenance and Upgrading Figure 5 -2: Loosening the Retention Screws from the Controller Module 5 Step 7. Disconnect all cables from the controller module. These include the cables connecting to host or cascaded subsystems, and any cables connecting the COM ports. Step 8. Remove the controller module by pressing down the two ejection levers. The controller will automatically be eased out of the module bay.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 5.2.4 Replacing the Controller Module If the controller module has failed, replace a failed controller with a replacement from your vendor: Step 1. Remove the failed controller. (See Section 5.2.3) If the DIMM module is undamaged it can be removed (See Section 5.3) and reused on the new controller module. Step 2. Install a DIMM module on the new controller module. (See Section 5.3) Step 3. Insert the controller module.
Chapter 5: Subsystem Maintenance and Upgrading removed and a replacement installed. Replacement and installation instructions are described fully below. A DIMM socket is located on the controller main circuit board. The controller board is a sensitive component and must be treated with care. WARNING! The controller board in the controller module is a sensitive item. Please ensure that all anti-static precautions stipulated above are strictly adhered to.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Step 1. Prepare an anti-static work pad or container for placing a removed module. Use of an ESD grounding strap is highly recommended. Step 2. Remove the BBU module, if installed. Carefully place the module for it contains Li-ion batteries. Do not drop it to the floor or place it near any heat source or fire. Step 3. Remove the controller module. See Section 5.2.3. Step 4.
Chapter 5: Subsystem Maintenance and Upgrading Step 7. Reinstall the controller module. After the DIMM module has been properly installed, install the RAID controller. To do this, align the controller module with the controller module bay. Then gently push the controller module in the controller bay. Carefully push the controller until you feel the contact when the board edge connectors are being mated to the backplane. Do not use force. If unusual contact resistance is felt, try it again.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 2. A BBU module has been charged for over twelve (12) hours. A timer is embedded with the charger. When this occurs, the charger will enter a timer fault state. The fault condition usually occurs with a brand new BBU or with a totally discharged BBU. Charging will resume automatically if you remove and re-install the BBU module. 5.4.1 BBU Warnings and Precautions Install or replace the BBU with BBUs supplied by your EonStor vendors only.
Chapter 5: Subsystem Maintenance and Upgrading 5.4.2 Replacing a Faulty BBU To replace the BBU, please follow these steps: Step 1. Remove the faulty BBU from the chassis. The BBU module is secured to the chassis with two (2) screws. Loosen the retention screws located at the sides of the BBU faceplate, then pull out the BBU. (See Figure 5-5) Figure 5-5: Remove the Retention Screws from BBU Faceplate Figure 5-6 Remove the BBU Module Step 2. Replacing a Faulty BBU Install the replacement BBU.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Figure 5-7: Install the BBU Module Step 3. Secure the BBU module to the enclosure. Tighten the two (2) retention screws as shown above using a Phillips screwdriver. Step 4. Reset the subsystem. Find appropriate time to reset the subsystem for the subsystem firmware to recognize the replacement module. After reset, the BBU LED will start flashing to indicate that the BBU is being charged. When the BBU is fully charged, the LED will be off.
Chapter 5: Subsystem Maintenance and Upgrading 5.5. Replacing a Failed PSU Module 5.5.1 Notes on PSU Module Maintenance Two (1+1) redundant PSU modules: The subsystem comes with two fully redundant, hot-swappable PSU modules. These modules are located at the rear section of the subsystem. PSU canister: Each PSU module is housed in a robust steel canister, with the power supply converter unit in the front and two serial-aligned cooling fans in the rear section.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 5.5.2 Replacing the PSU Module WARNING! Before you insert a new PSU, be sure that it has the same warning label on its extraction handle as that shown on the lever of a remaining PSU. Double-check to avoid mixing a similar yet different PSU of another EonStor series. To replace a PSU, please follow these steps: Step 1. Power off the PSU. The power switch is located on each PSU’s rearfacing panel. (See Figure 5-9) Step 2.
Chapter 5: Subsystem Maintenance and Upgrading Figure 5-10: Removing the PSU Retention Screw Step 4. Remove the PSU module by grabbing the rejection handle and pulling the handle upwards. The rejection handle should gracefully disconnect the PSU from the backplane connectors. Once dislodged, gently pull the PSU module out of the subsystem. If the subsystem is mounted in a rackmount rack, use another hand to support its weight while removing the module.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual WARNING! 1. When a PSU is removed form the chassis, the cooling module is also removed from the chassis. 2. It is recommended that the replacement procedure is completed in less than five (5) minutes to prevent the subsystem from overheating. Step 5. Install the replacement module.
Chapter 5: Subsystem Maintenance and Upgrading Replacing a cooling module: Once you are notified that a cooling module has failed, it should be replaced as soon as possible. A failed cooling module should only be removed from the subsystem when you have a replacement module immediately available. 5.6.2 Replacing a Cooling Module If one of the cooling modules fails, it must be replaced as soon as possible. The cooling module is secured to the PSU module with the six (6) screws from the top.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Step 3-1. Make sure the PSU handle is in the down position so that you can grab the edge of the cooling fan assembly. Step 3-2. Use your thumb and middle fingers to seize the cooling assembly, your thumb by the upper edge of the fan guard and your middle finger at the hemispheric indent. Step 3-3 Tilt the fan a little bit and remove the fan assembly with a precisely vertical motion.
Chapter 5: Subsystem Maintenance and Upgrading Step 4. Install the replacement module by aligning it with the module bay on the PSU module and gently lowering it into. The fan outlet should be aligned with the PSU faceplate and that the side with screw holes should be facing up. Do this with a precisely vertical motion so that the cooling module’s connector can correctly mate with the connector in the module bay. Step 5. Secure the module by fastening the screws you previously removed. Step 6.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual then wait for at least 30 seconds for the hard drive motor to spin down before taking it out completely. Any impact to the hard drive while the drive motor is spinning can damage the hard drive. There are situations that healthy drives can be removed. In operations such as Copying & Replacing member drives with drives of larger capacity, you may need the replaced disk drives in other installations. Step 3. 5.7.
Chapter 5: Subsystem Maintenance and Upgrading Figure 5-15: Front View of an Individual Drive Tray Step 3. Open the front flap on the drive tray. Push the release button on the front of the drive tray. The front flap will automatically swings up into position. Figure 5-16: Opening the Drive Tray Front Flap Step 4. Replacing a Failed Hard Drive Remove the drive tray by pulling it one inch away from the drive bay.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Figure 5-17: Removing a Drive Tray Step 5. Remove the four (4) retention screws that secure the hard drive from the sides of the drive tray (two on each side.) Figure 5-18: Loosening the Hard Drive Screws Step 6. 5-22 Install the replacement hard drive. Please refer to the complete hard drive installation procedures in Section 2.6.
Appendix A Specifications A.1. Technical Specifications Environmental Specifications Humidity 5 to 95% (non condensing – operating and non-operating) Temperature Operating: 0º to 40ºC (35ºC if BBU is applied) Non-operating: -40º to 60ºC Altitude Operating: Sea level to 12,000ft Packaged: Sea level to 40,000ft Power Requirements Input Voltage 100VAC @ 9A 240VAC @ 4.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Certifications • FCC Class-B • CE • CB • UL60959 / IEC 60950 • BSMI Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 15G, 11ms duration Vibration Operating 5 to 500Hz, 0.2G, X/Y/Z Non-operating 5 to 500Hz, 1.
Appendix A Specifications A.2. Controller Specifications A.2.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual A.3. Drive Tray Specifications Specification Height 28mm Width 110mm Depth 218.92mm Key Lock Yes A.4. Power Supply Specifications Specification Nominal Power DC Output Input Frequency 530W with active PFC 12.0V: 32A (Max.) 5.0V: 32A (Max.) 3.3V: 30A (Max.) 47 to 63Hz AC Input Power Factor Correction Hold-up Time 100VAC @ 9A or 240VAC @ 4.
Appendix A Specifications Low speed: 46dB Max. A.6.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual Concurrent Rebuild on Multiple Drives in a RAID (0 + 1) or RAID6 Logical Drive Salvage the 2nd Temporarily Failed Drive in a RAID 1, 3 5, or 6 Logical Drive Salvage the 1st Temporarily Failed Drive in a RAID 0 Logical Drive A-6 Yes Yes Yes Fault Tolerance Management
Appendix B Spare Parts and Accessories B.1. Spare Parts Spare parts that come with the subsystem are listed in Table B-1. Model Name Description IFT-83AE21GE164 iSCSI-to-SATA RAID controller module, 4 x 1Gb Ethernet Host channels, 16 x SATA-II drive channels. IFT-83AE21GE1645 iSCSI-to-SATA RAID controller module, 4 x 1Gb Ethernet Host channels, 16 x SATA-II drive channels, 512MB DDR RAM.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual B.2. Accessories Accessories that came with the subsystem are listed in Table B-2. Model Name Description IFT-9011 Null modem, DB-9 female to DB-9 male, wires swapped IFT-9270ASCab RS-232C serial cable, audio-jack-to-DB-9 Table -2: Accessories Shipped with the Subsystem Accessories that must be purchased separately are listed below. Model Name Description IFT-9273CSTPCab Shielded twisted-pair Ethernet cable, 3 meters.
Appendix C Pinouts C.1. D-SUB 9 and Audio Jack Pinouts C.1.1 COM1 Serial Port Cable COM1 Cable: This cable connects between COM1 serial port on the controller module to the serial port of a management computer. The serial port’s defaults and requirements are: 1. Set at 38400 baud, 8 bit, 1 stop bit, and no parity. 2. In most cases, connecting RD, TD, and SG is enough to establish communications with a terminal.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual 6 7 8 9 DSR (Shorted) RTS (Shorted) CTS (Shorted) NC Table C-1: COM1 Adapter Cable CN1 and CN2 Pin Out Definitions C.1.2 COM2 Serial Port Cable to UPS COM2 Cable: Use this cable to connect the COM2 port to a UPS.
C.2. Null Modem A null modem has its wires swapped and is necessary for connecting COM1 CN2 to the serial port of a management computer.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual C.3. Ethernet Port Pinouts Figure C-4: Ethernet Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Table C-4: Ethernet Port Pinouts C.4. STP LAN Cable This shielded twisted pair cable is an optional accessory item. More details is shown below: Description: SFTP CAT5E Ethernet cable. Color: black.
metal shield – braided wire – metal shield Figure C-5: STP Ethernet Cable Pinouts C.5. Main Power IEC-type receptacle. Unless specified otherwise, cable type will be determined by the shipped-to area.
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Appendix D Uninterruptible Power Supply D.1 Uninterruptible Power Supply Overview An uninterruptible power supply (UPS) is a separately purchased battery backup unit that is connected to an Infortrend subsystem. If the UPS is sufficiently large, it should allow the whole subsystem to safely finish the ongoing I/Os in the event of an AC power failure. D.2 Compatible UPS Supplies The APC SMART-UPS 700VA is compatible with the EonStor subsystem. D.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual D.4 Connecting the UPS to the Subsystem D.4.1 Connect the PSU Module Power Cords The two (2) power cables shipped with the subsystem must be plugged into the power cord sockets in the rear of the PSU modules. The plug at the other end of the power cable must be inserted into a socket on the UPS. (See Figure D-2) Please refer to the UPS manual to determine the location of these sockets. The UPS must then be connected to main power. D.4.
Appendix D: Uninterruptible Power Supply D.5 Power On When powering on the subsystem, the UPS must be powered on before the subsystem. For instruction on how to power on the UPS, please refer to the documentation that came with your UPS. Note that the power on sequence described in Chapter 4 will be altered. The power on sequence when a UPS is connected is shown below: Step 1. Power on SCSI channel connection devices (including hubs and switches). Step 2. Power on the UPS. Step 3. Power on the subsystem.
EonStor A16E-G2130-4 Installation and Hardware Reference Manual D.6.2 UPS Messages The following messages may appear on the LCD screen: Message 1: “UPS connection is absent” This message appears when COM2 has not been connected to the UPS. Message 2: “UPS connection detected” This message appears when the COM2 ports on the subsystem have been connected to the UPS.
Appendix D: Uninterruptible Power Supply D.6.3 UPS Message Summary Table A-1 below summarizes the UPS messages described above. It is important that you become familiar with these messages and their meanings to help maintain the integrity of the data running through your subsystem.
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