U s e r G u i d e EFT930 Wireless Series INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.
Contents 1. Introduction___________________________________________________ 4 2. Presentation __________________________________________________ 4 2.1. Content of the box ............................................................................................ 4 2.2. Overview of the EFT930 ............................................................................................ 5 2.3. Keyboard details and functionality ...............................................................................
5.1.1. Base charger (EFT930G or EFT930W) 17 5.1.2. Base Modem 18 5.1.3. Base Ethernet (EFT930P) 20 5.1.4. Base Bluetooth Modem 21 5.1.5. Base Bluetooth Ethernet (EFT930B) 23 5.1.6. Base Bluetooth Ethernet Modem (EFT930B) 24 5.1.6.1. Overview 24 5.1.6.2. USB/RS232 Cable for Base BEM 25 5.1.7. Base Ethernet Modem (EFT930P) 26 5.1.7.1. Overview 26 5.1.7.2. 27 USB/RS232 Cable for Base EM 6. Recommendations ___________________________________________ 28 6.1. Safety .......................
1. Introduction We hope that you will be fully satisfied with your new terminal EFT930. This terminal comes in different models: EFT930G, EFT930B, EFT930P, EFT930W. Please read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety.
2.2.
2.3. Keyboard details and functionality This chapter describes the key functions of a terminal with no specific application. Some keys can have other functions according to the applications that are in the terminal.
3.2. Reading card Magnetic stripe card The card can be read either from bottom to top or from top to bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading. Smart card • 1st card reader : insert the card horizontally with the metal chip facing upwards and leave in position throughout the transaction. • 2nd card reader : is located on back of the terminal. Insert the card up side down, magnetic stripe visible.
3.3. Switching off the terminal If the battery is empty and the terminal in use is removed from its base, the terminal automatically shuts off. It may also be forced stopped by pressing simultaneously for one second. In order to restart the terminal, press contactless terminals, press and (yellow key) on the keyboard. For EFT930 colour and on the keyboard until : -) appears on the screen. 3.4.
4. Installation 4.1. Recommendations Location of the terminal Place the base on flat surface near an electric socket and a telephone socket. The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.).
4.3. Installing Modules 4.3.1. SAM1/SAM2 WARNING Switch off the terminal by disconnecting the power supply. The connector modules security SAM are located inside the terminal, in a closed compartment.
4.3.3. MMC or SD Memory Card Open the lower cover flap to access the MMC or the SD Memory Card area. CAUTION: Switch off the terminal before opening the cover. To install a MMC or a SD Memory Card (SD and SDHC): • Open the lower cover flap as indicated with the arrows on the picture • Insert the MMC or a SD Memory Card into the connector slot shown by the arrow on the figure.
4.4. Paper roll 4.4.1.
• Insert the paper roll in the compartment following the directions shown on the below picture • Pull the paper up to the top of the terminal • Maintain the paper and close the lid • Press simultaneously on both upper corners of the paper flap, until it clips into position Level paper ADVICE If you insert a new roll, tear off the first length (one complete turn).
4.5. Battery 4.5.1. Main characteristics Characteristics Capacity* Charge Autonomy NimH 1500 mAh Up to 300 transactions typical 50% capacity in 2 h; full capacity in about 8 hours Up to 300 h in stand by Li-ion 1700 mAh Up to 340 transactions typical 50% capacity in 1.5 h; full capacity in 4 hours up to 340 h in stand by * The battery capacity depends on the model of terminal and its use 4.5.2. Installing the battery WARNING Switch off the terminal prior to connecting the battery.
Where does the battery need to be charged? • The environment in which the charge takes place influences battery lifetime and autonomy (number of transactions out of base) The optimal conditions are as follows: Charging away from any external heat source (radiator, sun, enclosed area…) The optimal temperature is between +15°C and +25°C How does the battery need to be charged? Using the base • Place the terminal on its base • Check if the electrical plug symbol appears on the terminal screen and
4.5.4. Changing the battery It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. • Remove the portable from its base • Turn it off by pressing simultaneously second • Remove the cover of the battery housing (see section 4.5.1 “installing battery”) • Lift the battery and remove it from its compartment • Carefully disconnect battery, following the instructions below.
5. Base 5.1. Base identification Base Base Base Base Modem Modem Ethernet charger 1RS232 2RS232 EFT930P EFT930G EFT930B EFT930W Base Ethernet Modem Base BM 1RS232 Base Base Base BM BE BEM 2RS232 5.1.1. Base charger (EFT930G or EFT930W) Marking WARNING Select an electrical socket that complies with the general safety instruction given in section 6 “Recommendations” of this document.
5.1.2. Base Modem • With 1 RS232 (EFT930P/EFT930G/EFT930W) Marking A = possible telephone handset B = telephone connector (country specific) C = connection to the telephone network D = telephone network socket E = mains power socket F = power adapter G = telephone network - port RJ11 (telephone cable 3m) H = power input - 2pole sockets 1 A I = RS232 (cash register, local loading tool, etc.
• With 2 RS232 (EFT930P/EFT930G/EFT930W) Marking A = possible telephone handset B = telephone connector (country specific) C = connection to the telephone network D = telephone network socket E = mains power socket F = power adapter G = telephone network - port RJ11 (telephone cable 3m) H = power input - 2pole sockets 1 A st I = 1 RS232 (cash register, local loading tool...
5.1.3.
5.1.4.
• With 2 RS232 (EFT930B) Marking A = possible telephone handset B = telephone connector (country specific) C = connection to the telephone network D = telephone network socket E = mains power socket F = power adapter G = telephone network - port RJ11 (telephone cable 3m) H = power input - 2pole sockets 1 A st I = 1 RS232 (cash register, local loading tool…) Level RS 232/V28 J =2nd RS232 K = PC M = USB link L = USB cable
5.1.5. Base Bluetooth Ethernet (EFT930B) Marking E = mains power socket nd G = 2 RS232 (4- point connector) st F = power supply unit H = power supply input - 2pole sockets 1 A I = 1 RS232 (cash register, local loading tool...
5.1.6. Base Bluetooth Ethernet Modem (EFT930B) 5.1.6.1. Overview Marking A = possible telephone handset B = telephone connector (country specific) C = connection to the telephone network D = telephone network socket E = mains power socket F = power supply unit G = telephone network - port RJ11 (telephone cable 3m) H = power supply input - 2pole sockets 1 A nd I = 2 RS232 - Level RS 232/V28 and USB connection J = 1st RS232 (cash register, local loading tool, etc.
5.1.6.2. USB/RS232 Cable for Base BEM This USB/RS232 cable for base BEM is used when a second RS232 and/or a USB connection is needed.
5.1.7. Base Ethernet Modem (EFT930P) 5.1.7.1. Overview Marking A = possible telephone handset B = telephone connector (country specific) C = connection to the telephone network D = telephone network socket E = mains power socket F = power supply unit G = telephone network - port RJ11 (telephone cable 3m) H = power supply input - 2pole sockets 1 A I = 2nd RS232 - Level RS 232/V28 and USB connection J = 1st RS232 (cash register, local loading tool, etc.
5.1.7.2. USB/RS232 Cable for Base EM Thes USB/RS232 cable (shown below) is used when a second RS232 and/or a USB connection is needed on the base EM.
6. Recommendations 6.1. Safety Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader, or any other part of your terminal.
Electrical power outlet The electrical outlet must meet the following criteria: • • • Must be installed near the equipment and easily accessible; Must meet standards and regulations in the country where used; For type A plug, the protection of the installation must be set to 20 A. Telephone network The phone jack must comply with standards and regulations in the country where used.
Standards 7. CE Marking The CE marking indicates that product EFT930P/G/B/W complies with the requirements of European Directive 1999/5/EC of 9 March 1999 on Radio and Telecommunications Terminal Equipment for: • The protection of the health and the safety of the user and any other person. • The protection requirements with respect to electromagnetic compatibility.
FCC/IC Compliance (EFT930G /B) The FCC ID for EFT930G model is: XKB-EFT930G and IC number is: 2586D-EFT930G The FCC ID for EFT930B model is: XKB-EFT930B (terminal); XKB-BAS930B (base) and IC number is: 2586D-EFT930B (terminal); 2586D-BAS930B (base) Warning This compliance is valid with the use of a ferrite (74271112) around the alimentation cable (2 turns) from the base, and with the use of an ethernet shielded cable (if applicable) • This device complies with Part 15 of the FCC Rules and with RSS-210 of I
• Part 68 of FCC Rules (for Modem version Only) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following USOC jacks: (RJ11C).
End of life The product belongs to the family of electrical and electronic equipment. Therefore, it is subjected to the WEEE directive which requires the collection and the recycling at the end of life product. The Ingenico products present the symbol for the marking of electrical and electronic equipment as required by the WEEE Directive.
8. Troubleshooting The terminal does not turn on or does not connect to the telephone line • Check the power supply and telephone line cables • Check for electrical power network The terminal fails to establish a telephone connection • Check that the tone of the phone line is free • Check the configuration of the phone line and number to call • Get technical support Cards are not read • Check that the magnetic card is swiped correctly (with magnetic band to directed the terminal) .
“This Document is Copyright © 2009 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.
