User Guide

Move 5000
900017771 R11 000 07/0117
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24
CAUTION
Positioning of the terminal on check stand must be in such a
way to make cardholder PIN (Personal Identication Number)
spying infeasible.
Installing device on an adjustable stand must be in such a
way that consumers can swivel the terminal sideways and/
or tilt it forwards/backwards to a position that makes visual
observation of the PIN-entry process difcult.
Positioning of in-store security cameras such that the PIN-
entry keypad is not visible.
NEVER ask the customer to divulge their PIN Code. Customers
should be advised to ensure that they are not being overloo-
ked when entering their PIN Code.
5_3 Fixed installation
If the device is to be used in a situation where it is not possible for
the cardholder to pick up and shield their PIN entry themselves, the
device may be used without PIN shield, but it must be installed in the
following manner:
a) The device must be angled at 45 or more, so that oversight of the PIN
entry from the rear of the device is not possible.
b) The device must either be tted in a swivel stand – so that the
customer can position the device in the best angle to prevent oversight
– or the device must be xed in the best possible position to prevent
oversight if such a generic position exists in the specic environment
to which the device is installed.
c) The device environment must be accompanied with conspicuous
notices and educational material which informs the customer to shield
their PIN during PIN entry.
d) The device must be deployed so that oversight from other
customers, either in different payment lanes, or in other areas of
the shopping environment, is prevented. This may be achieved
through the placement of the lanes and device, so that the customer
is automatically positioned between the device keypad and other
customers. Alternatively, it may be achieved by the environment in
which the device is installed, so that the checkout itself shields the PIN
entry process.
e) The terminal is exclusively made for indoor use.
If the above conditions are not fullled, the device with PIN shield must
be used.