User's Manual

IMP400 13/15 Copyright © 2014 Ingenico
900021685 R11 000 01/0615 All rights reserved
5. Maintenance
WARNING
Before making any operations of maintenance in the terminal, make sure that
power supply is disconnected.
5.1. Cleaning of the cradle
First of all, unplug all the wires from the terminal.
Good rules for proper cleaning of the terminal are:
Use a soft cloth that is very slightly soaked with soapy water to clean the
outside of the cradle.
Do not clean the electrical connections.
Do not use in any case, solvents, detergents or abrasive products:
Those materials might damage the plastic or electrical contacts.
Avoid exposing the cradle to the direct rays of the sun.
5.2. Transport and storage
Use the original packaging for any unit or stored.
5.3. Troubleshooting
The terminal does not turn on when inserted into slot or the blue LED does not light up
upon docking:
Battery level is too low. Wait for the terminal to charge up and start before
connectivity can be established.
Check the PSU connections
Check for iSMP positioning into the slot
Check for electrical power network