AXIUM RX7000 User Guide
www.ingenico.com 28-32, Boulevard de Grenelle, 75015 PARIS – FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33(0)1 58 01 91 35 Ingenico-SA au capital de 47 656 332 / 317 218 758 RCSNanterre Contents 1_Introduction ................................................................................................................... 4 2_Unpacking ..................................................................................................................... 4 3_ Recommendations ......................................
4_4 Setting the RX7000 on the standpole adaptor................................................... 19 4_5 Fixing the stylus on RX7000 (optional) ........................................................ 21 4_6 Fixing the pinshield on RX7000 (optional) ................................................... 22 5_Daily use ..................................................................................................................... 22 5_1 Card reading ........................................................
1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. This symbol indicates an important Warning. This symbol indicates a piece of advice.
The user guide 3_ Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. CAUTION Only use the power supply AC/DC provided with RX7000.
Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump.
the chip card reader or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you should contact the terminal helpdesk immediately.
CAUTION Positioning of the RX7000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult. Positioning of in-store security cameras such that the PIN-entry keypad is not visible. NEVER ask the customer to divulge their PIN Code.
Ambient temperature from -10°C to +45°C Max relative humidity 90% RH non-condensing at +40°C Max altitude 2000 m Storage conditions Storage temperature -20°C, +70°C Max relative humidity 90% at +55°C 3_3_2 Power characteristics RX7000 works at voltages between 8VDC and 14VDC. The following power adapters are recommended Manufacturer Model Technical data Ingenico PSC16A-080L6 Input: 100-240Vac,50-60Hz,0.
1.0A; Output: 8Vdc,3A Tmax:45℃ If additional adapters are used, please check that the poweroutput is less than 100W. 3_3_3 Terminal Connectivity USB host High speed USB Host in the single connector USB device High speed USB Device in the single connector Ethernet 10/100 Base T Ethernet is available on the RX7000. It is recommanded to use TCP Protocol RS232 It is a 2 wire interface on the RX7000 (Rx/Tx). It can run up to 115200bps 3_3_4 WLAN (2.4 GHz / 5 GHz) Standard 802.
Frequency band 5 GHz 5180 MHz to 5240 MHz; 5260 MHz to 5320 MHz; 5500 MHz to 5700 MHz; 5745 MHz to 5825 MHz Type of modulation 802.11b : CCK 802.11 g/n : OFDM /64-QAM、16-QAM、 QPSK、BPSK 802.11a : OFDM /64-QAM 、 16-QAM 、 QPSK、BPSK Number of channels 2.4GHz:Ch1 ~ Ch11 5.18~5.32GHz:Ch36 ~ Ch64 5.5~5.7GHz:Ch100 ~ Ch140 5.745~5.825GHz:Ch149 ~ Ch165 WLAN instructions: Enter “setting”,and enter the password“350000” Select “Network&Internet” and select “Wi-Fi”.
Number of channels 79 channels for classic、40 channels for BLE Bluetooth instructions: Enter “setting”, and enter the password“350000” Select “Connected devices” and select “Pair new device”. Choose one of available devices to connect.
1.Stylus(Optional)2. Front Camera3. Volume key 4. 5.5 inchtouch screen 5. 3.5mm AudioJack6. Contactless Reader7. Keypad8. SmartcardReader 9. MagneticStripeReader 12. Speaker 10. Shimmer detection(Optional)11. Multipoint connector 13. StandpoleAdaptor Pattern 15. Micro SDCard 14. Rear Camera(optional) 16. SAM Card1 &2 4_Installation & Connections 4_1 Positionning the terminals Place the terminal with an easy access to an electrical outlet.
made for indoor use. The RX7000 device may be mounted on a flat surface, wall, or customer stand. CAUTION Do not place the RX7000 device on a PC monitor, adjacent to an electronically active security tag deactivation system, or near other sources of magnetic fields. The RX7000 device must be at least 30 centimeters (12 inches) away from an electronically active type of security tag deactivation pad.
Unscrew the cover and remove it Access to SAM and Micro SD is now possible. Insert the SAM Card into the slot marked (1), (2) . Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated in the slot. Slide back the cover and screw it tight. SAM Card TF Card CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD.
WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example. 4_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable. Flip the terminal. There is one port on the back for power and communications. Connect the cable on the terminal.
High speed USB device High speed USB host Ethernet RS232 Most of the cables used with iSC and iPP ranges are compatible with the RX7000. We advise to check with your reseller their compatibility if you plan to replace a Lane/7000 by a RX7000. Following are some examples of accessories that can be used to connect the RX7000. This list is not exhaustive. Please contact your reseller for more information.
USB connector USB powered 12V cable (optional) References: 296116381AE (length 4.
Ethernet connector USB cable (optional) Reference : 296107316AD(length 1.5m) Connector for terminal Power supply unit USB host & device connector Remarks: Rated output of USB:5Vdc 0.5A (Normal condition) Rated output of USB:5Vdc 2.5A (Single fault condition) 4_4 Setting the RX7000 on the standpole adaptor Install the terminal on a flat surface is not possible on the RX7000 as is. It is designed to be fitted on a standpole adaptor. A specific pattern by Ingenico has been developed to fit the RX7000.
To fit the RX7000 to the stand pole adaptor,it only requires to slide down the RX7000 until a click sound: The RX7000 is now ready to use :
4_5 Fixing the stylus on RX7000 (optional) Usetheglueofholdertofixitonthe RX7000. Glue There is a magnet in thestylus,anditcanbefixedontheholder.
4_6 Fixing the pinshield on RX7000 (optional) Use the glue of pinshield to fix it on the RX7000 as follows: Glue a rea Glue a rea Glue area Glue 5_Daily use 5_1 Card reading 5_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results.
5_1_2 Inserting a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader.
5_1_3 Reading a contactless card Bring the card to the active zone above the contactless logo (at about 1cm). Keep the card close to the contactless logo during the transaction. Your contactless terminal provides four contactless status lights located above the contactless logo. When a contactless transaction is started the first (left hand) status light will be lit steadily; this indicates that the contactless is in using but a card is not being read.
successful when all four status lights are lit and a confirmation tone can be heard. CAUTION Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. 5_2 Signature capture The signature capture is done with a stylus and a capacitive touchscreen 5_3 Audio The speaker is available, there is also an audio jack.
is no more sound from the speaker. The audio jack is located ontheleftoftheterminal. This option is not designed to play music, but to facilitate the use by blind people. The jack is 3.5mm and the volume key is only used to control the volume of headset. 5_4 Reboot RX7000 There is no power key on RX7000 .So we can use Key combination to reboot RX7000 We can press the “#” and “yellow cancel” keys at the same time ,and RX7000 will reboot.
5_5_2 Rear camera(optional) Rear camera is used to scanning. 5_6 ShimmerSkimmer (optional) The shimmer skimmer is used to detect the items which entries the key area and alert users.
6_Maintenance CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 6_1 Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are : Do not clean the electrical connections. Do not use in any case, solvents, detergents or abrasive products : those materials might damage the plastic or electrical contacts.
6_2 Transport and storage Use the original packaging for storage or returning the unit. Disconnect all cables from the terminal during the transport. 7_Standard FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equnpment should be installed and operated with minimum distance 20cm between the radiator &you body. ISEDC WARNING This device complies with ISEDC licence--exempt RSS standard (s).Operation is subject to the following two conditions: (1) this device may not cause interference,and (2) this device mustaccept any interference,including interference that may cause undesired operation of the device.
operating in conjunction with any other antenna or transmitter. Le rayonnement de la classe b repecte ISED fixaient un environnement non contrôlés. Installation et mise en œuvre de ce matériel devrait avec échangeur distance minimale entre 20cm tonon corps.Lanceurs ou ne peuvent pas coexister cette antenne ou capteurs avec d’autres.
Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Packaging waste must also be collected separately to assure a proper disposal and recycling. In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health. “This Document is Copyright © 2022 by INGENICO Group.
with the present document. All trademarks used in this document remain the property of their rightful owners.” www.ingenico.