User Guide Ingenico 7780 Secure transaction and payment solutions
Contents 1 Presentation .................................................................................................. 5 1.1 Overview of Ingenico 7780 .................................................................... 6 1.2 Keyboard details and functionality ......................................................... 7 2 Use.................................................................................................................. 9 2.1 Card reading .............................................
Ingenico 7780 Thank you for choosing an INGENICO product! We hope that you will be fully satisfied with your new terminal. In order to fully meet the requirements of our different customer users, the new Ingenico terminal comes in different models: Ingenico 5100 – countertop Ingenico 5300 – hand over Ingenico 7300 – portable Your model, the Ingenico 7780 is a portable Bluetooth technology terminal; Effective, processor 32-bits inside; Highly secured, EMV level 2 certified.
1 Presentation Ingenico 7780 is an electronic payment terminal designed to accept payment using magnetic stripe and smart cards. The terminal box contains: The power supply unit 0 The The terminal and base power supply unit supplied is specially designed for the terminal. Do not use any other unit. The telephone cable and plug This manual The EC compliance booklet A cable securing plate and a screw 0 The model of the power supply unit and the telephone cable and plug depend on the country.
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1.2 Keyboard details and functionality This chapter describes the key functions for a terminal with no specific application. L Some keys can have other functions according to the applications that are present in the terminal.
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2 Use In this chapter, we consider that the terminal has been installed (battery charged with a maximum charge level), connected to the electricity and telephone network and initialised. For the installation (connections and battery charging) refer to chapter 3 “Installation and starting”.
Ingenico 7780 Because of the Bluetooth technology transmission it is not necessary to place the terminal on the base to use the serial link, the modem or to perform an authentication. * on the upper left hand corner of the screen indicates that the terminal is The symbol assigned to its base and that it is in the Bluetooth technology field (the research phase last typically less than 10s).
2.1 Card reading Magnetic stripe card The card can be read either from bottom to top or from top to bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading. Smart card Insert the card horizontally with the metal chip facing upwards and leave in position throughout the transaction. 2.2 Terminal maintenance 0 Make sure the terminal is off for all cleaning operations. Do not clean the terminal with water but with a dry or only slightly damp cloth.
Ingenico 7780 2.3 Changing the roll of paper Ingenico 7780 features an "easy loading" printer, for easy paper roll replacement. 0 Switch the terminal off before doing this operation. 0 Don’t touch the printer mechanism.
3 Installation and starting 3.1 Location of the terminal and the base The ideal place for the base is in the centre of the zone to be covered with a large open area around. The inside antenna is on the left side. It's mandatory to avoid docking the terminal on a metal surface and to place the hand under the printer during a communication, the range is strongly reduced.
Ingenico 7780 Operating temperatures +5°C to +40°C. Humidity 20% to 90% without condensation. Storage temperature -10°C to +60°C. 3.2 Battery set up and charging Your terminal is supplied with a removable rechargeable NIMH (optional Lithium-ion) battery. This battery recharges when the terminal is placed on its base. Only use the battery pack supplied with your terminal. 0 Ensure that the terminal is seated securely on the base. Battery charge status is indicated by the battery icon (See diagram page 9).
Installing the battery pack 0 Don’t touch the terminal on battery connectors ) Hold the battery with the connectors facing downwards, ) Position the battery lugs in the two terminal housings, ) Press the battery to close; you should hear a "click".
Ingenico 7780 3.3 Terminal connections All the Ingenico 7780 connections are made via the base. Telephone line Power supply plug TNV-3 * SELV ** TNV-3 SELV RS-232 serial ports SELV : Separated Extra Low Voltage : Telecommunication network voltage 0 The power supply socket and telephone socket should comply with applicable standards. Ask your installer for advice. 0 Connection to the electric network should be carried out last when the telephone or any peripherals have been connected.
Connecting a telephone to the base Connect the telephone cable connector to the socket marked with the symbol EXT LINE. Telephone line extension [TNV-3**] 0 All options are not available for the Ingenico 7780 model. Connecting to a peripheral Switch the base off and connect the peripheral cable to the base on the RS232 input/output marked COM2 or COM3.
Ingenico 7780 Power supply Power supply unit supply voltage 230 VAC Frequency Voltage output 50 Hz 18 VDC-0.7A to 21 VDC-0,6A RS232 COM2 and COM3 Interface Logic levels (RS 232C levels) speed: 300 to 115200 bauds format: 7 or 8 bits parity: odd, even, none flow control: RTS/CTS lines on COM3 power for external device: 6V to 31V (not regulated) 0.
3.4 Installing a SIM card and a full format card The SIM card and full format card connectors are located in the battery compartment located under the terminal.
Ingenico 7780 Installing the full format card ) Remove the battery, ) Slide the card into the housing connector to connector, ) Put the battery pack back in place; the battery pack keeps the off-the-shelf board in position. L The full format card is used to identify the trader. This card is required for certain applications.
3.5 Troubleshooting The terminal does not turn on ) Check that the battery is charged (see chapter 3.2 “Battery set up and charging”). ) Check base and wall support connections (both electric and telephone connections). You cannot connect to the telephone network ) Check base and wall support connections (both electric and telephone connections).
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4 Recommendations 4.1 Security Your terminal fulfills the VISA security requirements, as well as high security requirements from Northern European and Asia-Pacific zone. In order to ensure that software integrity self-test is performed periodically, it is necessary to restart (disconnect-reconnect) the terminal at least once per day. 4.2 Safety As this terminal does not have a power off switch, the disconnecting device is the main transformer; the power supply plug must therefore be easily accessible.
Ingenico 7780 4.3 Switched Telephone Network (STN) This equipment has been certified according to the 98/482/EC decision made by the Pan European committee concerning the connection of equipments to the switched telephone network. The certification does not however provide unconditional assurance of optimum operation when connecting to the telephone network. If you encounter any difficulties, contact your dealer or installer first. 4.
Potentially Explosive Atmospheres Turn your terminal OFF when in any area with a potentially explosive atmosphere. It is rare, but your terminal could generate sparks. Sparks in such areas could cause an explosion or fire resulting in injury or death. Areas with a potentially explosive atmosphere are often, but not always marked.
Ingenico 7780 5 Index B M Battery ............................................ 9, 14 Magnetic stripe card ............................11 C P Card reading ....................................... 11 Charge ................................................ 14 Connecting a telephone to the base..... 17 Connecting peripherals ....................... 17 Connecting to the electric network ..... 17 Connections ........................................ 16 Paper roll ...........................................
NON CONTRACTUAL DOCUMENT INGENICO owns exclusive rights on this document. All diffusion, all copies, all entire or partial production by any process, as long as it is made without the authorization of INGENICO, the promoter, will be considered as illicit, and will form an infringement, penalized by the clauses L.335-2 and following, of the « Code de la propriété intellectuelle ». INGENICO keeps the right without notice to modify the characteristics and the functions of this device.
Your contact 192 avenue Charles de Gaulle 92200 Neuilly sur Seine - France Tél. : +33 1 46 25 82 00 - Fax : +33 1 47 72 56 95 www.ingenico.
