Lane/7000 User Guide www.ingenico.
Contents 1_Introduction 4 2_Unpacking 5 3_Recommendations 6 3_1 Safety 6 3_2 Security of your terminal (tampering attempt detection) 7 3_3 Main Characteristics 9 3_3_1 Terminal 9 3_3_2 Power characteristics 10 3_3_3 Lane/7000 Power values in different modes 11 3_4 Functional description 11 3_5 Installation & Connections 12 3_5_1 Positionning the terminal 12 3_5_2 Inserting SAM (Secure access module) and Micro SD 13 3_5_3 Connecting the terminal to the host 15 3_5_4 Setting the La
4_2 Signature capture 19 4_3 Audio 19 5_Maintenance 20 5_1 Cleaning 20 5_1_1 Cleaning of the terminal 20 5_1_2 Entretien du terminal 20 5_1_3 Wartung von Endgeräten 21 5_2 Transport and storage 21 5_3 Troubleshooting 21 6_Cables 23 7_Norms & Marking 24 7_1 Federal Communications Commission (FCC) Statement 24 7_2 Industry Canada (IC) Statement 25 7_3 Environment (WEEE, Batteries and Packaging) 7_4 Marking 25 Lane/7000 900027893 R11 000 02/0617 3 26 Copyright© 2017 Ingenico All
1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories) : The terminal The box may also include the following items depending on your working configuration : An installation guide Cable (specific to connectivity requirements) Power supply unit and power cord A stylus Modules Screws to fix the main cable and the module CAUTION The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply.
3_Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/7000 or the power provided by a cash register limited power source (LPS). Authorized power supply units : Power Supply Unit Supplier PHIHONG TECHNOLOGY Co.
Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump.
WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/7000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult.
3_3 Main Characteristics 3_3_1 Terminal Weight (Poids, Gewicht) 583g (20.56 oz) Size (dimensions, Maße) 181 (L) x 152 (W) x 35.
3_3_2 Power characteristics Power supply units The Lane/7000 can be powered by several ways : An external power supply unit By POE (Power over Ethernet) By USB (5VDC or 12VDC) The characteristics for each type of power supply are detailed hereafter. 296199611 Model Name PSC16E-080L6IN-R Weight 160g (5.6 oz) Size (l x w x h) 74 x 35 x 46.2 mm Class 296196003 PSC16A-080L6IN-R 160g (5.6 oz) 74 x 35 x 46.
WARNHINWEIS Nur das Netzteil, das speziell für Ihr Gerät ausgelegt wurde, benutzen. Benutzen Sie kein anderes Netzteil. Die Benutzung eines Netzgeräts mit scheinbar ähnlicher Spannung/ Stromstärke kann zur Beschädigung Ihres Terminals führen. 3_3_3 Lane/7000 Power values in different modes Lane/7000 works at voltages between 8VDC and 12VDC. Mode Lane/7000 Power (W) Idle mode - backlight OFF 3 Idle mode - backlight ON 3.
USB Type A port second Ethernet port Multipoint Connector Speaker Stanpole Adaptor pattern 3,5mm Audio Jack 3_5 Installation & Connections 3_5_1 Positioning the terminal Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use.
The Lane/7000 device must be at least 30 centimeters (12 inches) away from an electronically active type of security tag deactivation pad. An electronically active system sends out a powerful and potentially disruptive signal to deactivate the security tag. If the Lane/7000 device is placed too close to the system’s pad, or placed above the pad, the product may not work properly. A passive system is a permanent magnet type that does not send out a signal. This type should not affect the Lane/7000 device.
Insert the SAM Card into the slot marked (1), (2) or (3). Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated on the figure below.
CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD. WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example. 3_5_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable.
Flip the terminal. There is one port on the back for power and communications. Connect the cable on the terminal. Connect the other end to the power supply unit and a Host (PC / cash register…). Plug the power supply into the mains. WARNING The main port at the back must not be used to connect an HDMI video cable. Only connect cables provided by Ingenico. Note : 2 screws can be added (M2.5 x 8) to hold more firmly the cable.
Click! The Lane/7000 is now ready to use : Lane/7000 900027893 R11 000 02/0617 17 Copyright© 2017 Ingenico All rights reserved
4_Daily use 4_1 Card reading 4_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency and avoid annoying repetitions. 4_1_2 Inserting a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader.
CAUTION Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. 4_2 Signature capture The signature capture is done with a stylus and a capacitive touchscreen 4_3 Audio A speaker is available there is also an Audio jack. When a headset is plugged in, there is no more sound from the speaker. The audio jack is located next to the card reader.
4_4 Camera (optional) The Lane/7000 can be equiped with a module integrating a 5megapixels autofocus camera. Reference of the module : MODU/7005 WiFi Note: The Lane/7000 can be equiped with a module without camera.
5_Maintenance 5_1 Cleaning 5_1_1 Cleaning of the terminal CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are : Use Ingenico Cleaning cleaningcards.com/ kit : http://www.ingenico. Do not clean the electrical connections.
5_1_3 Wartung von Endgeräten ACHTUNG Stellen Sie vor jeglicher Wartungsarbeit an dem Terminal sicher, dass die Stromversorgung unterbrochen ist Als erstes alle Kabel vom Terminal trennen. Regeln für eine ordnungsgemässe Reinigung des Terminals : Für die Außenseite des Terminals, Ingenico Cleaning kits benutzen: http://www.ingenico.cleaningcards.com/ Keine elektrischen Anschlüsse reinigen.
Magnetic Card Reader Does Not Work Properly When sliding the card through the reader, make sure that the magnetic stripe on the card is facing the Lane/7000 display screen (see Swiping a Magnetic Stripe Card). Swipe the card at a faster or middle steady speed. Inspect the magnetic stripe on the card to make sure it is not scratched or badly worn. Security tag deactivation system could disturb the magnetic card reader To determine if the problem is with the card : a.
6_Cables The terminal can be connected to the host by several ways, with optional cables : High speed USB device Ethernet RS232 Most of the cables used with iSC and iPP ranges are compatible with the Lane/7000. We advise to check with your reseller their compatibility if you plan to replace an iSC480 / ISC250 / ISC Touch 250 by a Lane/7000. Following are some examples of accessories that can be used to connect the Lane/7000. This list is not exhaustive. Please contact your reseller for more information.
Ethernet cable (optional) Power supply unit Connector for terminal Ethernet connector 7_Norms & Marking 7_1 Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
7_2 Industry Canada (IC) Statement. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
7_4 Marking Below, you will find the different symbols used on the product and its power supply. The CE marking is the manufacturer’s declaration that the product meets the requirements of the applicable EC directives. The CE mark is a mandatory conformity marking for certain products sold within the European Economic Area (EEA).
This logo indicates that the product operates with a continuous voltage. This symbol is followed by the ratings (voltage and current for instance) Mark indicating a power supply meets the level VI requirements. Double insulated or class 2 electrical appliances are products that have been designed in a way so as not to require a safety connection to electrical earth (These products must NOT have a safety connection to Earth). Indoor use symbol.
“This Document is Copyright © 2017 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.