Lane/8000 User Guide www.ingenico.
Contents 1_Introduction 4 2_Unpacking 5 3_Recommendations 6 3_1 Safety 6 3_2 Security of your terminal (tampering attempt detection) 7 3_3 Main Characteristics 9 3_3_1 Terminal 9 3_3_2 Power characteristics 10 3_3_3 Lane/8000 Power values in different modes 11 3_4 Functional description 11 3_5 Installation & Connections 12 3_5_1 Positionning the terminal 12 3_5_2 Inserting SAM (Secure access module) and Micro SD 13 3_5_3 Connecting the terminal to the host 15 3_5_4 Setting the La
4_2 Signature capture 18 4_3 Audio 18 4_4 Camera (optional) 19 5_Maintenance 20 5_1 Cleaning of the terminal 20 5_2 Transport and storage 20 5_3 Troubleshooting 20 6_Cables 22 7_Norms & Marking 23 7_1 Federal Communications Commission (FCC) Statement 23 7_2 Industry Canada (IC) Statement 24 7_3 Environment (WEEE, Batteries and Packaging) 24 7_4 Marking 25 Lane/8000 900030066 R11 000 02/0119 3 Copyright© 2019 Ingenico All rights reserved
1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories) : The terminal The box may also include the following items depending on your working configuration : An installation guide Cable (specific to connectivity requirements) Power supply unit and power cord A stylus Modules Screws to fix the main cable and the module CAUTION The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply.
3_Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/8000 or the power provided by a cash register limited power source (LPS). Authorized power supply units : Power Supply Unit Supplier Type Supplier reference Electrical characteristics Ingenico part number PHIHONG TECHNOLOGY Co.
Electrical power supply network The electrical outlet must meet the following criteria: Must be installed near the equipment and easily accessible; Must meet standards and regulations in the country of use. Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations.
WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/8000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult.
3_3 Main Characteristics 3_3_1 Terminal Weight (Poids, Gewicht) 796g Size (dimensions, Maße) 200 (L) x 205,5 (W) x 44 (H) mm Display 7” backlit LCD, WVGA (800 x 480 pixels) Touchscreen Capacitive Operating conditions Ambient temperature from 0°C to +45°C Max relative humidity 85% RH non-condensing at +40°C Max altitude 2000 m Storage conditions Storage temperature -20°C, +70°C Max relative humidity 85% at +55°C Lane/8000 900030066 R11 000 02/0119 9 Copyright© 2019 Ingenico All rights res
3_3_2 Power characteristics Power supply units The Lane/8000 can be powered by several ways : An external power supply unit By POE (Power over Ethernet) By USB (12VDC) The characteristics for each type of power supply are detailed hereafter. 296198809 Model Name PSM24W-080L6IN-R Weight Size (l x w x h) 243 g (8.
WARNHINWEIS Nur das Netzteil, das speziell für Ihr Gerät ausgelegt wurde, benutzen. Benutzen Sie kein anderes Netzteil. Die Benutzung eines Netzgeräts mit scheinbar ähnlicher Spannung/ Stromstärke kann zur Beschädigung Ihres Terminals führen. 3_3_3 Lane/8000 Power values in different modes Lane/8000 works at voltages between 8VDC and 12VDC.
USB Type A port second Ethernet port Multipoint Connector Speaker Standpole Adaptor pattern 3,5mm Audio Jack 3_5 Installation & Connections 3_5_1 Positioning the terminal Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use.
An electronically active system sends out a powerful and potentially disruptive signal to deactivate the security tag. If the Lane/8000 device is placed too close to the system’s pad, or placed above the pad, the product may not work properly. A passive system is a permanent magnet type that does not send out a signal. This type should not affect the Lane/8000 device. 3_5_2 Inserting SAM (Secure access module) and Micro SD CAUTION Before starting, switch off the terminal by disconnecting the power supply.
Slide back the module and screw them tight CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD. WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example.
3_5_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable. Flip the terminal. There is one port on the back for power and communications. Connect the cable on the terminal. Connect the other end to the power supply unit and a Host (PC / cash register…). Plug the power supply into the mains. WARNING The main port at the back must not be used to connect an HDMI video cable. Only connect cables provided by Ingenico.
To fit the Lane/8000 to the stand pole adaptor, it only requires to slide down the Lane/8000 until a click sound: Click! The Lane/8000 is now ready to use : Lane/8000 900030066 R11 000 02/0119 16 Copyright© 2019 Ingenico All rights reserved
4_Daily use 4_1 Card reading 4_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency and avoid annoying repetitions.
When a contactless transaction is started the first (left hand) status light will be lit steadily; this indicates that the contactless is in use but a card is not being read. When a contactless card is presented to the contactless active zone during a transaction the second, third and fourth status lights will be lit in turn. The card read is successful when all four status lights are lit and a confirmation tone can be heard. CAUTION Do not stick any label onto the contactless active zone.
4_4 Camera (optional) The Lane/8000 can be equiped with a module integrating a 5 megapixels autofocus camera. Reference of the module : MODU/8005 WiFi Note: The Lane/8000 can be equiped with a module without camera.