User's Manual

Table Of Contents
TRN-2012 / TRN-2113 Integration Specification Operating and Troubleshooting
On-Ramp Wireless Confidential and Proprietary 19 014-0047-00 Rev. C
energy to allow the TRN-2012/TRN-2113 to run for a period of time and transmit the
required “last gasp” message.
9. There are two LEDs (Red/Green) on the TRN-2012/TRN-2113 to indicate its status. These
LEDs help troubleshoot the status of the TRN-2012/TRN-2113 in a meter. For more
information about the LEDs, see Table 9. LED Blinking Patterns/States.
7.2 Troubleshooting
When the TRN-2012/TRN-2113 is properly inserted into the SGM3000, the LEDs blink during a
brief self-check. If the power-on is successful, the LEDs blink for only a short time. However, if
there is an issue, troubleshooting is minimal. This section provides some brief troubleshooting
guidelines.
Table 8. Troubleshooting Guidelines
Problem Action
Fatal error when powering on the
TRN-2012 / TRN-2113
Note the LED color and pattern. Refer to Table 9. LED Blinking
Patterns/States to determine the cause of the failure.
TRN-2012 / TRN-2113 failed to
power on
Try another known working TRN-2012 / TRN-2113 module to
determine if the failure is due to the TRN-2012 / TRN-2113 module
or the SGM30xx meter.
TRN-2012 / TRN-2113 failed due
RF disadvantaged area (e.g.,
excessive foliage or metal
objects nearby)
Presuming that you are using a TRN-2012 with internal antennas
(PN 550-0045), try using the TRN-2113 that has two, 2dBi external
antennas (PN 550-0048). For more information, refer to Table 6. On-
Ramp Wireless EMC Certified Antenna. For installation of the TRN-
2012 or the TRN-2113 into the SGM30xx, refer to Chapter 6
Installation of TRN-2012/TRN-2113 Boards .
Table 9. LED Blinking Patterns/States
LED Color LED Light Pattern Activity Indicated
Green Blinks quickly on for 0.3
seconds, off for 0.3
seconds
Node has not JOINED or the eMCM application is not in
RUN state.
Green Blinks slowly on for 1
second, off for 1 second
The Node has not JOINED and the eMCM application is in
RUN state. In this state, the LEDs will soon turn off when the
TRN-2012/TRN-2113 reaches its run state.
Red Blinks slowly Error initializing the wireless modem or getting the meter
information was unsuccessful.
None LEDs do not blink There is a serious error and the device is not powering on.
The module is likely defective, unless the meter itself is
suspect.
7.3 RMA Process
Follow the RMA process outlined in the document entitled, Operating Level Procedure (OLP):
On-Ramp Wireless’ Meter Communication Module.