User's Manual

Troubleshooting
63
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest service center.
Problem Possible Solution
Poor picture Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality Try another channel.
Adjust the antenna.
No picture or sound Try another channel.
Press some buttons related to audio/video .
Make sure the TV is plugged in.
Check the antenna connections.
Ensure that the signal cable is firmly connected to the PC or video sources.
Ensure that the PC or video sources are turned on.
No color, wrong colors or tints Make sure the program is broadcasted in color.
Adjust the picture settings.
If the set is moved or turned in a different direction, the power should be OFF
for at least 30 minutes.
Adjust antenna.
Picture rolls vertically. Check all wire connections.
The TV operates erratically. Unplug the TV for 30 seconds, then try operating it again.
The TV won’t turn on. Make sure the wall outlet is working.
Blurred or snowy picture, Check the direction, location and connections of your aerial.
distorted sound This interference is often due to the use of an indoor aerial.
Remote control malfunctions Replace the remote control batteries.
Aim correctly to remote sensor.
Check the battery terminals.
“out of range” message Check the maximum resolution and the frequency of the display.
The image is too light or too dark Adjust the brightness and contrast.
Adjust the fine tuning.
Horizontal bars appear to flicker, Adjust the fine tuning.
jitter or shimmer on the image
Vertical bars appear to flicker, The TV is using its power management system.
jitter or shimmer on the image Move the computer’s mouse or press a key on the keyboard.
Image is not centered on the screen Adjust the horizontal and vertical position.