User's Manual

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48
My phone cannot receive
a text message
• The phone can store a maximum of 20 messages in its memory. If the
memory is full, delete a few texts to free up memory for new messages.
See Deleting messages on page 27 for more information
• If you still cannot receive a text, your service centre number may not be
correct. See Entering your service centre number on page 28 for more
information or contact your service provider
My phone continues to
display Searching satellite…
• Ensure your phone’s antenna is fully extended
• Ensure your phone’s antenna is pointed towards the satellite. Press Help for
onscreen guidance. Consult the Coverage map on page 8 to ensure you are
within coverage
• Ensure there is a clear line of sight to the satellite with no obstacles which
could block the signal. See Connecting to the satellite on page 13 for more
information
• Contact your service provider if you are unable to resolve the problem
My phone displays
a language I do not
understand
• Press the red key to return to the main screen
• Press the left selection key to go to the menu screen
• Press the down navigation key twice to highlight the Settings icon
• Press the centre selection key to open Settings
• Press the down navigation key twice to highlight the Language icon
and press the centre selection key
• Press the centre selection key and use the navigation keys to highlight the
correct language and press the centre selection key again to change the
phone’s language
Problem Solution
321
troubleshooting
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index