InnoMedia HG8328-1W Administrative Guide January, 2019 INNOMEDIA CONFIDENTIAL This document contains proprietary information of InnoMedia Inc., and its receipt or possession does not convey any rights to reproduce, disclose its contents, or to manufacture, use or sell anything it may describe. It may not be reproduced, disclosed or used without specific written authorization of InnoMedia Inc.
InnoMedia HG8328-1W Administrative Guide Federal Communication Commission Interference Statement The HG8328-1W series of products have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
InnoMedia HG8328-1W Administrative Guide Table of Contents 1 Introduction ................................................................................................................................................... 8 1.1 Product Overview ................................................................................................................................... 8 1.1.1 HG8328-1W Box ..............................................................................................................
InnoMedia HG8328-1W Administrative Guide 5.3 Firmware Upload .................................................................................................................................. 42 5.4 Reboot .................................................................................................................................................. 43 5.5 Restore To Factory ...............................................................................................................................
InnoMedia HG8328-1W Administrative Guide Table of Figures Figure 1. InnoMedia HG8328-1W ......................................................................................................................... 8 Figure 2. InnoMedia HG8328-1W Network Configurations ................................................................................. 8 Figure 3. Login Screen (Username and Password). HG8328-1W login screen example. ................................... 10 Figure 4. Current status of HG8328-1W .....
InnoMedia HG8328-1W Administrative Guide Figure 33. Administrator account setting ........................................................................................................... 41 Figure 34. User Account Setting ......................................................................................................................... 41 Figure 35. User Page Permission Setting ............................................................................................................
InnoMedia HG8328-1W Administrative Guide About This Document This document provides details of the features available on the InnoMedia HG8328-1W as well as feature descriptions and the configurations required. Revision History Date Version Notes September 10, 2018 1.0 creation Copyright © 2019 InnoMedia. All rights reserved.
InnoMedia HG8328-1W Administrative Guide 1 INTRODUCTION 1.1 Product Overview A New Generation Cloud-Edge Enterprise-Grade Smart Speakerphone System. 1.1.1 HG8328-1W Box button front view button left view button back view Figure 1. InnoMedia HG8328-1W Figure 2. InnoMedia HG8328-1W Network Configurations Plug the supplied power adapter into the HG8328-1W. The ring LED will have orange light spinning clockwise continuously.
InnoMedia HG8328-1W Administrative Guide Once the HG8328-1W connects to the voice service provider network, and completes the registration and service provision process, the phone connected to the unit will receive a dial tone and can make calls. 1.1.2 Box Control Panel Ring LED State description Ring LED Not lit. Idle state and Ready to take voice commands. Purple. Do not disturb on. Single flash. Blue-Cyan. Thinking. Altering at 620 ms Speaking. Altering at 1260 ms Cyan. Listening.
InnoMedia HG8328-1W Administrative Guide 2 HOME -- DEVICE STATES The HG can be managed via a Web Browser interface. Once the HG is connected to the network, connect a device with a browser to the same router as the HG WAN interface. Access and configure the HG8328-1W via a Web Browser. Press ***1 on a phone connected to the HG and the IP address will be played through the telephone handset. When the Ethernet WAN interface is connected to the Router, the IP address played is always the Ethernet WAN IP.
InnoMedia HG8328-1W Administrative Guide The Home page displays the device’s current status of HG8328-1W, the 1 FXS port model, as an example. Figure 4.
InnoMedia HG8328-1W Administrative Guide Information Firmware Version Boot Loader Version Network Information Master Interface Information: Current active (in use) network. DNS Server: all DNS server IP addresses configured on the MTA devices. The priority order of DNS servers (in order of decreasing priority) used is: Master DNS server(s) > those obtained from the DHCP server > user configured DNS server(s). See section 3.3 for details on Master DNS.
InnoMedia HG8328-1W Administrative Guide 3 NETWORK The Network pages allow the configuration of the HG8328-1W network parameters. 3.1 IP Address Configuration for HG8328-1W Configure IP address parameters for this device. 3.1.1 Ethernet IP Address Setting Configure the IPv4 IP address for the device. Click the “Interface” menu from the left panel. Figure 5.
InnoMedia HG8328-1W Administrative Guide Figure 6. WiFi Configuration and IP Address Setting Select a WiFi SSID and input the password (Pass Phrase) for WiFi Access Point. Note that the WiFi password cannot be retrieved from this page by the administrator if it is entered through the Captive Portal page. 3.2 Host and DNS Servers Configure the host and the DNS server information provided by your network operator. Figure 7.
InnoMedia HG8328-1W Administrative Guide configured server to perform voice communication functions. The MTA acquires DNS information from the following servers in the priority shown (in order of decreasing priority): 1. Master DNS 2. DHCP Option (Ethernet IP Address Setting) 3. Manually configured DNS (see section 3.2) Figure 8.
InnoMedia HG8328-1W Administrative Guide 3.5 VPN To setup the HG3828 to run as a VPN client, import the files which are provided by service providers, enable VPN and save the configurations. Once enabled, the HG8328-1W will automatically setup a VPN tunnel for voice services. Figure 10. VPN client setup Copyright © 2019 InnoMedia. All rights reserved.
InnoMedia HG8328-1W Administrative Guide 4 TELEPHONY The Telephony section is used to configure SIP Parameters, telephony settings (including regional settings) and line diagnostics. Figure 11 Configuring Telephony options 4.1.1 Profile Config Profiles include SIP Server/Proxy Settings, Security Settings, Codec Settings, SIP Timer Settings, Digitmap Settings, FXS Settings, Feature and Service Code Settings, Fax Settings and Call Report Settings which are described in the following sections.
InnoMedia HG8328-1W Administrative Guide to set up VoIP calls with the SIP server. UDP | TCP | TLS Enable Outbound Proxy If enabled, the MTA uses the value configured in “Proxy Server” as the outbound proxy server setting. SIP Domain The MTA uses this setting to (1) compose the host part of SIP request URI strings and (2) perform NAPTR/SRV queries. Access Network Info This header is useful in SIP-based networks that also provide layer 2/layer 3 connectivity through different access technologies.
InnoMedia HG8328-1W Administrative Guide Field Name Description 100rel Support Enable 100rel response support. Enable Switching Proxy in Response to DNS SRV Priority Change When this item is enabled, whenever the MTA is ready to send a REGISTER request and the SRV TTL has expired, it performs an SRV query and the MTA will switch to the most preferred SIP server (lowest priority) in the SRV query response.
InnoMedia HG8328-1W Administrative Guide (Note: If “SIP Short Header Support” is enabled, there will be no UA Header in SIP messages.) Available parameters: Model name ($MOD) MAC ($MAC) Version ($VER) Example Syntax: $MOD $MAC $VER. Output: SIP User-Agent: MTA-8328-1N 001099112233 V1.0.0.0 Refer at End of 3way Call Send REFER when mixer (local MTA) hangs up, so the other two parties can continue the conversation.
InnoMedia HG8328-1W Administrative Guide The MTA initially creates a “SIP Server list” which contains the IP addresses resolved from the settings of “Proxy Server”, “SIP Domain” and the “EMS Server”. See also below for adding additional Trusted SIP entities. Action on Failed Validation Additional Trusted SIP Entities Drop silently. The MTA simply drops the incoming SIP request messages. Reject with 400. The MTA replies with an error SIP response code of 400 to the sender.
InnoMedia HG8328-1W Administrative Guide or 30ms) Telephone Event Opus/48000/2 - Set Ptime, dynamic payload type, wideband|narrowband mode, and vbr (variable bit rate)|cbr (constant bit rate). RFC2833 payload type 4.1.5 SIP Timer Setting SIP timers define transaction expiration timers, retransmission intervals when UDP is used as a transport, and the lifetime of dynamic TCP connections. The retransmission and expiration timers correspond to the timers defined in RFC 3261. Figure 16.
InnoMedia HG8328-1W Administrative Guide Non Invite Retry Times The maximum number of times that a SIP message other than an INVITE request is retransmitted if no response is received. According to RFC3261, Non-INVITE requests are retransmitted at an interval which starts at T1 and doubles until it hits T2, and then repeats at interval T2. The MTA stops retries when a 32 second cap is reached, or the max number of non-INVITE retries has been attempted.
InnoMedia HG8328-1W Administrative Guide 4.1.6 DigitMap Setting Digitmaps are templates that match different sequences of digits that users dial as part of their interaction with their phone system. After the user dials, when there is a match between the digits dialed and the digitmap, the MTA device sends the digits to the server to initiate the call. If there is no match, the system waits for the user to enter more digits or press the send key to indicate dialing is complete.
InnoMedia HG8328-1W Administrative Guide If this feature is enabled, pressing pound (#) after dialing numbers will cause the MTA to dial out immediately without waiting for the expirations of associated timers, e.g., “Critical Timeout” and “Inter Digit Timeout”. If this feature is disabled, and there are associated digitmap rules ended with a “#” sign, the MTA sends out “%23”, which is equivalent to “#”. Copyright © 2019 InnoMedia. All rights reserved.
InnoMedia HG8328-1W Administrative Guide 4.1.6.1 A Digitmap Example 0 Local operator 00 Long distance operator [1-7]xxx Local extension number 8xxxxxxx Local number #xxxxxxx Shortcut to local number at other corporate sites [0-9*].
InnoMedia HG8328-1W Administrative Guide 4.1.6.3 FXS Setting FXS port configuration allows you to set parameters based on the requirements of the telephony connection. You can alter the default settings and fine-tune the parameters for specific needs. For example, you might need to configure the ring timeout duration dependent on your needs. You can set the following configuration parameters for an FXS port: Figure 18.
InnoMedia HG8328-1W Administrative Guide then cancel the call. Dial-Tone Timeout Will play Dial Tone for this period of time and then play fast busy. Reorder (Fast Busy) Tone Time Out Will play fast busy tone for this period of time and then play Howler tone. Howler Tone (ROH) Time out Will play Howler tone for this period of time and then become silent. OSI Duration When a call is terminated, place line in open circuit for X ms. A value of 0 disables OSI.
InnoMedia HG8328-1W Administrative Guide Field Name Feature Setting Emergency Number Description If the entered number is dialed, all call features are disabled. (Call Waiting, Call Transfer, etc…) Allow BYE at End of Emergency Call. If enabled, when you hang up a call to an emergency number, treat this as a normal call hang-up. If it is disabled, the MTA will ring the phone when you hang up instead of terminating the call.
InnoMedia HG8328-1W Administrative Guide 4.1.8 Fax Setting Configure the parameters for sending and receiving a fax over the VoIP channel. Two major approaches can be used for fax over IP. G.711, sending fax signals in-band using the coding method used in regular voice transmissions, or T.38, a protocol that sends fax image data over the IP network. T38 is designed for more efficient and robust transmission compared to using the same method as voice communications.
InnoMedia HG8328-1W Administrative Guide Redundancy Level (Control) Low Speed Redundancy. Number of redundant T.38 fax packets to be sent for the low speed V.21-based T.30 fax machine protocol. Default value is 2. Do not change the default value unless necessary. Redundancy Level (Data) High Speed Redundancy. Number of redundant T.38 fax packets to be sent for high-speed V.17, V.27ter and V.29 fax machine image data. Default value is 1. Do not change the default value unless necessary. 4.1.
InnoMedia HG8328-1W Administrative Guide 4.2.1 SIP Account Setting Figure 23. SIP Account Setting Field Name Description Enable Enable/Disable SIP User Account. Profile Choose which Profile Name created under Profile Config should be used for this account. User ID Account User ID/Name. Password Account Password. Display Name Name to be displayed for Caller ID. Authentication ID Authentication ID if needed. 4.2.2 Features Setting Figure 24.
InnoMedia HG8328-1W Administrative Guide Blind Transfer Blind transfer is when a call is routed to a third party and the original call is transferred without any check being made to determine whether the transferred call is answered or if the number is busy. Consulted Transfer Consulted Call Transfer is used for transferring a call to another destination without releasing the call from the voice platform until after the call is successfully transferred.
InnoMedia HG8328-1W Administrative Guide from the network to the MTA’s analog output. Mic Gain Upstream volume control in the direction from the MTA’s analog input to the network. Line Options Silence Suppression Silence Suppression involves not transmitting voice packets when one of the parties involved in a call is not speaking. Available options: Echo Cancellation Negotiated Disabled Enable or disable line echo cancellation. 4.2.
InnoMedia HG8328-1W Administrative Guide Figure 27. IMS Settings IMS Setting Description IMS Setting Enable Reg Subscribe The MTA subscribes to the registration event, and responds to IMS server NOTIFY messages which include AOR related information in XML format. Enable MWI Subscribe The MTA subscribes to the “Message Waiting Indicator” event package, as defined by 3GPP. MWI Subscribe URI Specify the URI of the message waiting indicator subscription server.
InnoMedia HG8328-1W Administrative Guide Field Name Description Media Port Start The lowest RTP port number to be used when sending RTP/RTCP traffic – It must be an even number. Media Port End The highest RTP port number to be used when sending RTP/RTCP traffic – It must be an odd number. 4.3.2 Regional Setting Figure 29. Regional settings for power and analog line specifications Field Name AC Impedance Description (options available) Resistance 600 ohm GR-57 900R+2.
InnoMedia HG8328-1W Administrative Guide Figure 30. Tone Cadence Setting Tone Cadence Setting Format – freq1, freq2,vol,+[on1,off1,on2,off2,…] frequency 1, frequency 2, volume level in dBm + : loop the tone(s) forever [ on1 duration in ms, off1 duration in ms…]. If the duration value is 65535, keep playing the last tone. Field Name Description Dial Tone A dial tone indicates that the MTA is ready to accept calls. Busy Tone A busy signal indicates a failure to complete the requested call.
InnoMedia HG8328-1W Administrative Guide VMWI Tone below.) VMWI Tone Voice Mail Waiting Indication, indicating that voice mail is waiting. Confirmation Tone Confirmation Tone is used to acknowledge receipt for special services, such as: Speed dialing, dial number has been recorded. Call forwarding activation and deactivation, etc. Call Waiting Tone 1-4 Call waiting tones are used for call waiting conditions. Howler (ROH) Tone Receiver off hook tone 4.3.
InnoMedia HG8328-1W Administrative Guide ring-signal. Ring Cadence, 1-5 Splash Ring Different Ring Cadence settings for distinctive rings. A short ring to notify that some specified call features are processed. For instance, a short ring (splash tone) can be used to notify each time a call is forwarded. 4.4 Line Diagnostics 4.4.1 GR909 Tests: triggered from the WEB Administrative Console Figure 32.
InnoMedia HG8328-1W Administrative Guide Test condition by checking for a non-linear DC resistance. REN Test This procedure measures REN (Ringer Equivalence Number) loading by measuring the load impedance at 20 Hz. An REN loading of less than 0.175 REN or greater than 5 REN is reported as a failure. Resistive Faults Test This procedure measures TIP to RING onhook DC resistance. A DC resistance less than 150 kΩ is reported as a failure. 4.4.
InnoMedia HG8328-1W Administrative Guide 5 SYSTEM 5.1 Account Settings 5.1.1 Administrator Account Setting Figure 33. Administrator account setting Field Name Description Administrator Account Setting This allows you to configure an Administrator ID and Password. Default ID is ‘admin’. Default Password is ‘password’. However, the default values are service provider dependent. 5.1.2 End User Account Setting Figure 34.
InnoMedia HG8328-1W Administrative Guide Figure 35. User Page Permission Setting Field Name Description User Page Permission Setting Configure which pages the User Login account can access. 5.3 Firmware Upload Figure 36. Firmware Upload Copyright © 2019 InnoMedia. All rights reserved.
InnoMedia HG8328-1W Administrative Guide Field Name Description Firmware Upload Browse to a new firmware image file to upload to the unit. SWAP Click “SWAP” to switch the backup system firmware to be active. 5.4 Reboot Figure 37. Reboot Dialog Field Name Description Reboot Reboot opens a dialog box, and asks for a confirmation to “Reboot the System”. 5.5 Restore To Factory Figure 38.
InnoMedia HG8328-1W Administrative Guide 5.6 Provisioning Setting 5.6.1 Provision Server Setting Provisioning Setting – Configure provisioning server and associated settings for this MTA device. Provisioning is a powerful feature that allows you to automatically configure the unit with all of its parameters.
InnoMedia HG8328-1W Administrative Guide Server Port Port to be used to connect to the Provisioning Server. ConfigURL/Filename Specify the complete path and the config file name to download. UserAgent Header User Agent Header sent out is modifiable. Available parameters: Model name ($MOD) MAC ($MAC). The Ethernet WAN MAC address is chosen as the device ID. Version ($VER) Config file last loaded ($CFG) Example Syntax: $MOD $MAC $VER $CFG. Output: MTA-8328-1E 001099112233 V1.0.0.
InnoMedia HG8328-1W Administrative Guide AES256 is selected from the Encryption menu. Provisioning file should be encrypted using Openssl. Re-Provisioning Interval Time to next Re-Provision after a successful Provision.
InnoMedia HG8328-1W Administrative Guide Figure 40. Configuring EMS Server Information Field Name Description Enable EMS This enables the EMS feature. Device Type (0254) This is the device type configured on the EMS Server, so that a user of the EMS server will see the device by name (such as 8328-1) in the device list. The type is also important for what options/features will be seen when a device is queried by the EMS. EMS Server The IP or FQDN address of the EMS Server and port.
InnoMedia HG8328-1W Administrative Guide 2 = Plain text tunnel formatted. 3 = Encrypted text using a shared secret key 4 = Plain text and carrying SIP registration status 5= Encrypted text and carrying SIP registration status Heartbeat interval The interval at which to send heartbeat packets to the EMS server, in seconds. The MTA uses this HB interval unless instructed by EMS for a new HB interval 5.8 Trace Log 5.8.
InnoMedia HG8328-1W Administrative Guide Figure 41. Trace Log Setting Trace Log Setting Description Enable Trace Log Enables the trace log. Trace Level Follows RFC5424 syslog message severities. 1 Alert: Action must be taken immediately 2 Critical: Critical conditions. 3 Error: Error conditions. 4 Warning: Warning conditions. 5 Notice: Normal but significant condition. 6 Informational: Informational messages. 7 Debug: Debug-level messages.
InnoMedia HG8328-1W Administrative Guide session. Send to Syslog Server When checked, will send out messages to a configured Syslog Server. Syslog Server Syslog server IP address or FQDN. Trace Group Setting Description Item list Select items to monitor and display associated messages. These messages can be displayed on the CLI console or the specified syslog server. Note that some particular items will only be displayed on the GUI when they are enabled. 5.9 System Time 5.9.
InnoMedia HG8328-1W Administrative Guide Figure 42. Time Setting Field Name Description Current Date The current date, which can be modified. Current Time The current time, which can be modified. Time Zone The current Time Zone configured, which can be modified through the pull down list. Note a reboot is needed for this setting to become effective. Enable DST Enable or disable daylight saving time. DST Start Month | Week | WeekDay |Time Configure the DST starting date/time each year.
InnoMedia HG8328-1W Administrative Guide Enable SNTP Enable the SNTP service. Retry Interval The time interval at which to synchronize with the time server, in seconds. SNTP Server #1, #2, and #3 FQDN or IP of SNTP time servers to synchronize with. (Note: HG8328-1W tries all the configured servers, and bases its calculation on RFC 2030 and the delay. It then uses the lowest delay as the peer updates and sets the local time.) 5.
InnoMedia HG8328-1W Administrative Guide Internet connection is active. Set value to 0 to trigger ‘probe’ message being sent when SIP registration fails. 5.12 Alexa Settings for BuddyTalk Services Use the following screen to configure appropriate InnoMedia “InnoCloud” servers per instructions from InnoMedia for BuddyTalk service for the device. Figure 45 Alexa setting Field Name Description Enable AVS AVS Companion Server Enable or disable the Alexa service.
InnoMedia HG8328-1W Administrative Guide Figure 46 Alexa Authentication 5.14 Certificate & Key This page allows you to upload the encrypted keys or certificate for transporting signaling data through a secured TLS tunnel. Figure 47. Certification & Key Field Name Description SIP CA Certificate Root certificate for verifying the SIP server TLS Certificate. Prov CA Certificate Root certificate for verifying the Provisioning server Certificate. 5.15 Config File Figure 48.
InnoMedia HG8328-1W Administrative Guide 5.16 SNMP Setting Configure the SNMP server information for the MTA to send traps to or to get commands from the SNMP server. Figure 49. SNMP Setting Field Name Description Enable SNMP WAN Access Enable|Disable SNMP access from LAN or WAN interface(s). Enable SNMP LAN Access SNMP Port The port for SNMP communications. SNMP Manager IP address or FQDN of the SNMP Manager system. Enable SNMP Trap Enable|Disable sending traps to the SNMP server.
InnoMedia HG8328-1W Administrative Guide 5.17 Remote Access 5.17.1 Remote Access Setting Configure the designated protocols and ports for a system to access the MTA device remotely. Figure 50. Protocol and Port Settings for Remote Access Field Name Description Telnet WAN|LAN Access Enable/Disable WAN/LAN access via Telnet and configure what port Telnet will be allowed to use. SSH WAN|LAN Access Enable/Disable WAN/LAN access via SSH and configure what port SSH will be allowed to use.
InnoMedia HG8328-1W Administrative Guide 6 CLI COMMAND REFERENCES Only the Administrator user is allowed to access the HG CLI console. The login ID and password are identical to those for WEB console login. The CLI command hierarchy is designed similarly to that of the WEB console. Once logged in successfully, the command menu is displayed.
InnoMedia HG8328-1W Administrative Guide Appendix A The use of encryption key methods Inno rc4_102 Use utility “rc4_102” to encrypt the plaintext config file (e.g., MTA6328_$MAC.cfg) with a 32-char-long key. Syntax: rc4_102 mac key input-file ['out-prefix'] [logfile] Example: rc4_102 001099001122 1234567890qwertyuiop1234567890as MTA_sample_config.txt MTA Output: Encrypted config file: MTA001099001122.cfg is created.
InnoMedia HG8328-1W Administrative Guide Appendix B InnoMedia Contact InnoMedia Incorporated 1901 McCarthy Boulevard Milpitas, CA 95035 U.S.A Phone: 1-408-432-5400 Fax: 1-408-943-8604 www.innomedia.com Technical support email: techNA@innomedia.com Copyright © 2019 InnoMedia. All rights reserved.
