Operating Manual IP110 P U R E I P - T E L E P H O N Y
Release 8.00, 4th edition, September 2010 Brand names are used with no guarantee that they may be freely employed. Almost all hardware and software designations in this manual are registered trademarks or should be treated as such. All rights reserved. No part of this manual may be reproduced in any way (print, photocopy, microfilm or by any other means) or processed, duplicated or distributed using electronic systems without explicit approval.
Table of contents About this manual ............................................................................................... 3 1.1. Overview of the chapters ............................................................................. 3 1.2. Operating instructions.................................................................................. 4 1.3. Display......................................................................................................... 5 2. Call functions ..................
7.5. LCD contrast.............................................................................................. 32 8. User list / multiple registration........................................................................... 32 8.1. Register co-users ...................................................................................... 33 8.2. Unregister or delete co-user ...................................................................... 33 8.3. Switch user ............................................
Declaration of conformity innovaphone AG declares that the telephone IP110 meets all basic requirements of the 1999/5/EC European guideline. The original declaration of conformity is available in the download area of the innovaphone Web site at www.innovaphone.com. 1. About this manual This manual describes how to operate the innovaphone telephone IP110. Please refer to the innovaphone Wiki at wiki.innovaphone.com if you require information on configuration and connection of the IP110.
1.2. Operating instructions This manual describes how to operate and administer the IP110 telephone. See the overview below for information on which keys to use to operate your innovaphone IP telephone. Description Explanation Key Menu key The Menu key is used to open the main menu or to save changed form contents in the idle state. During a connection, it is used to initiate conferences. Confirmation key Enter key for confirmation of a selection or entry. Volume Keys for volume control.
Mute key During a call, a long press switches the microphone off or on. In the idle state, the call signal is switched off. Arrow keys For navigation in the menu. 1.3. Display Name of active user Symbols Date Number Time Symbols The symbols on your display show which state your telephone is in. The following symbols can be displayed: Symbol Explanation The handset symbol is displayed during an active call using the handset.
This symbol shows that there is a connection to the telephone system. This symbol appears if secure connections are set up. The data transmitted is encrypted. See chapter (2.11.). This symbol displays missed calls. The number on the left indicates the number of missed calls. Press the (R) key to open the list of possible return calls. This symbol appears if there are any unread messages in your message inbox. The number on the left indicates the number of unread messages. See chapter (3.).
2. Call functions Conventional calling and picking up calls with the IP telephone IP110 is no different to other telephones. It is simple and intuitive. This chapter deals with using additional features. 2.1. Setting up two connections The possibilities for setting up two connections are as follows: 1. There is a call on hold. You can make a call to another subscriber. 2. Someone tries to call you whilst you are on the phone. You can accept a waiting call. 2.1.
During an active call, press the redial key to initiate a second call. The call is automatically transferred as soon as the phone rings or there is a call-waiting indication at the selected destination. You have the possibility to set up a conference. Tip: When transferring a call, you do not have to wait until the subscriber answers. After dialling the phone number, you can hang up immediately (without consultation). 2.2.
2.4. Call back An automatic call back or automatic redialling can be initiated if no-one answers the call or if you hear the busy tone. 2.4.1 Call back on busy Automatic call back can be initiated if the other party is engaged. As soon as the called party has ended their call, the IP telephone signals that the line is free again. As soon as you pick up the handset, the call is initiated and the other telephone rings. Note: The call partner’s telephone network must support this feature. 1.
2.4.3 Automatic redialling Automatic redialling can be initiated if no-one answers the call at the other terminal or if you hear the busy tone. If another call is made at the terminal which was called, your IP telephone rings to indicate the possibility of making a return call. 1. Press the menu key if you hear the distant dial tone or busy tone. 2. Press the function key beside the Redialling line on the display and hang up. Automatic redialling is activated. 3.
2.5. Announcement function Note: This function can only be used after it has been assigned to a function key (see chapter 2.10). The Announcement function enables you to address other subscribers directly without the subscriber having to pick up the handset. The other party’s telephone automatically switches to hands-free mode. The microphone is not activated, so that an announcement is only possible at on one end. Tip: The administrator can activate the microphone for return answers if necessary.
2.6. Partner function Note: This function can only be used after it has been assigned to a function key (see chapter 2.10.). The Partner function offers three possibilities: Partner status “Engaged” If your partner is connected, you can take a look at their connections. Partner status “Ringing” A call to the configured partner’s telephone is signalled on your telephone. The symbol and the caller’s telephone number appear next to the name of the partner.
2.8. Park Note: This function can only be used after it has been assigned to a function key (see chapter 2.10). You can use this function to park calls and retrieve them again. The parked calls are linked to an existing object in the same group. The object can for example be a telephone, the exchange line or the queue. ¾ You can park a call onto your own IP telephone or take a call parked on your telephone.
2.9.2 The two operating modes There are two different operating modes for using your IP telephone with multiple calls. The differences are described below: Operating mode 1 An active call and a call on hold are shown on the display. There could be calls waiting. e.g.1 - active call - Call on hold - active call - call on hold - calls waiting e.g.2 Operating mode 2 There is an active call and no call on hold is shown on the display. There is at least one call waiting. e.g.
2.9.3 Managing the wait lists The most important key sequences for handling multiple calls are described below: Key Effect Switching from operating mode 2 to operating mode 1: Press this key to bring the call waiting to the top part of the display (where active calls are shown) without immediately accepting the call. This enables you to get more information about the call waiting.
Key Effect If you have at least 2 calls in the wait list, it is possible to use this key sequence to display all waiting calls in the wait list one after the other and to select at will which call you will pick up. This does not change the active call (and if applicable the waiting/held call). 2.9.4 Dialling a new number Whilst connected with an active call partner, you can set up a new connection by calling another subscriber. Key Effect Press the keys in sequence during an active call.
Key Effect 0 Press these keys in sequence to delete the waiting call displayed from the wait list. However, this is only possible if the call to be deleted in the wait list has not already been picked up. Thus it must be a call waiting ( ) and not a call-on-hold in the wait list( ) In order to terminate a call-on-hold the call must be active. 2.9.6 Connecting calls You can initiate a three-party conference or connect calls from an existing wait list.
Note 2: Instead of menu key, it is also possible to press the consultation key “R” and “3”. Connecting calls You can connect the active call with the call on hold by replacing the handset, pressing the Loudspeaker key or the Space key. If you have connected calls and there are no further calls in the wait list, your telephone goes into idle state. If, on the other hand, there are further calls in the wait list, the first call waiting will call you once you have replaced the handset.
2.10. Function keys Functions may be applied after going through several menu steps. Another way sometimes the only way - to execute functions is to use function keys to which functions can be assigned. This assignment allows the functions to be operated faster. Press the following keys in the order given in order to assign the desired functions to the function keys: 1. Menu key 2. Function key next to User List 3.
3. Messaging The Messaging function enables you to send text messages from your IP telephone to other subscribers and to receive messages from other subscribers. The function can only be used if all subscribers are using innovaphone IP telephones. All telephones must be registered to an innovaphone PBX. 3.1. Send messages The message content appears as a direct message on the recipient’s display. 3.1.
3.2. Receiving messages It is also possible to receive messages on the IP110. It depends what mode your telephone is in, as to how you receive a message from another subscriber. The following chart explains which modes allow you to receive messages and how they are displayed. In idle state The message is shown directly on the display in this mode. A special message tone is heard. This tone is stopped by pressing any key.
Pick up the handset or press the speaker key to automatically call back the sender of the message. You also have other possibilities to react to messages received. Once the message has been opened, select the menu item Action with the adjacent function key . You now have the following possibilities: Indirect dialling Selecting this option initiates a call to the sender of the message. Reply Message Selecting this option opens the form in order for you to reply to the sender of this message.
3.5. Setting the message tone ¾ Press the Menu key, ¾ the function key next to the menu item User List ¾ the function key next to the desired user, ¾ the function key next to Ring Melody. ¾ You can set the desired message tone with the function key next to the menu item Melody. Confirm your selection by pressing the menu key twice and the function key next to “yes”. 3.6.
4. Telephone directory The telephone directory is your personal phone book in which the names and telephone numbers of your call partners are managed. In the initial mode, press the following keys: ¾ Menu key ¾ the function key next to Directories Depending on the configuration, it may be possible to access the directory of the telephone system (exchange) or of an external LDAP server.
5. Alphanumeric characters This chapter is intended to give an overview of how you can use the alphanumeric and the special characters. You can enter any Western European characters in accordance with ISO 8859-1 using the keypad. The innovaphone telephone IP110 only has a numeric keypad. In order to switch between numeric and alphanumeric entry, proceed as follows: numeric Æalphanumeric Press a numeric digit for approx. two seconds. Alphanumeric entry is thereby activated.
6. User Setup menu 6.1. Call diversion The Call Diversion menu allows you to be available even whilst absent. 6.1.1 Diversion options The IP telephone supports three different types of call diversion: Permanent diversion (Unconditional) In this case, calls are always diverted to another subscriber. Diversion if busy (Busy) Calls are diverted if there is already an active call. Delayed diversion (No reply) Calls are diverted if they are not answered within a certain time limit.
6.1.2 Setting up call diversion Proceed as follows to activate call diversion,: Tip: Operation is faster if you assign a call diversion to a function key. 1. In the initial state, press the menu key, function key net to User Setup and next to Call Diversion. 2. With the relevant function key, select the desired setting: “Unconditional”, “Busy” and/or “No reply”. Tip: Pressing the function key once more cancels the previous diversion setting. 3. Then press the arrow down key.
6.3. Call waiting 1. This function allows you to control call waiting while engaged in a telephone call. 2. In the initial state, press the Menu key and the function key next to User Setup. Use the function key next to Call waiting, to choose between the following call waiting states: Off The call waiting function is switched off. The caller receives a busy signal and the called party receives no call-waiting signal. On - once A call-waiting tone sounds once.
7. Phone Setup menu The Phone Setup menu relates to the IP telephone hardware, irrespective of the user. In the initial state, press the following keys: Menu key, fnction key next to Phone Setup. 7.1. Headset 1. Press the following keys in the initial state to switch a connected headset of the IP110 on or off: ¾ Menu key ¾ Function key next to Phone Setup ¾ Function key next to Headset The display switches between "on" and "off". The symbol appears in the status line. 2. Press the Space key activated.
7.2. Direct dialling If direct dialling is switched on, a direct dialling number is dialled after picking up the handset or pressing the Loudspeaker key. Note: All keys on the IP telephone with the exception of the Menu key are then locked. 1. In the initial state, press the following keys: ¾ Menu key ¾ Function key next to Phone Setup ¾ Function key beside Direct dial switches between "On" and "Off". 2.
7.3. Lock 1. In the initial state you can lock your IP telephone with the following keys: ¾ Menu key ¾ Function key next to Phone Setup ¾ Function key next to Lock Phone You are prompted to enter your PIN before you can lock your IP telephone. ¾ Enter the PIN and press the Menu key. The message “Attention no emergency calls possible!” appears and the telephone returns to its initial state. The active lock is indicated on the display by the symbol. 2.
7.5. LCD contrast Proceed as follows from the idle state to set the contrast on your display: ¾ Press the Menu key. ¾ Press the function key next to Phone Setup. ¾ With the arrow keys left and right you can determinate the contrast on a 15-stage scale. ¾ Press the Menu key to save the setting. 8. User list / multiple registration Multiple registration allows use of a telephone with multiple identities (users). Up to six users can be registered at the same time. The possibilities of this feature are varied.
8.1. Register co-users A co-user can be registered with your IP telephone as follows: 1. In the initial state, press the Menu key followed by the function key next to User List. 2. Press the function key next to a free line in the list (1-6). 3. To register a co-user, press the function key next to Registration and then the function key next to Setup. 4. Now press the function key next to ¾ Name:” to enter the name of the co-user. ¾ “Number:” to enter the number. ¾ “Passw.” to enter the co-user’s password.
9. Indirect dialling (Special menu) The menu Indirect dialling enables quick access to various functions concerning the following connection. Attention: Do not pick up the handset! Dial the number of the subscriber in order to open the menu Indirect dialling and then press the menu key. The following options, explained in the chart below, will appear on the display.
10. Administration This menu contains the administrative details for the network and for the registration of the IP telephone. 10.1. Information In this menu, you will find the serial number, the firmware version number and the boot code version number. To access the menu, press the following keys (in the order given) in the idle state: 1. The Menu key 2. The function key next to Administration 3. The function key next to Information 10.2.
10.3. Registration The menu Registration contains information on registration with the gatekeeper. This information is of interest to the administrator only and must not be changed by the user. To access the menu, press the following keys in the idle state: 1. The Menu key 2. The function key next to Administration 3.
Safety instructions The manufacturer assumes no responsibility for any personal injury, damage to property or subsequent damage that can be attributed to improper use of the device. innovaphone® AG declares that the device meets all basic requirements of the 1999/5/EC European guideline. The innovaphone Wiki at wiki.innovaphone.com should also be observed for configuration of the IP telephones.
¾ Cleaning Use a soft, slightly damp cloth to clean the surface of the equipment housing. Do not use any chemicals or abrasives. The equipment does not require any maintenance. ¾ Malfunctions There is no need to open the device if it is operated and serviced as intended. Do not open or reconnect faulty equipment. In this case, return the equipment to your dealer or service centre. Keep the original packaging in case you need to return the equipment, since it provides ideal protection.
