Full Product Manual

14
Troubleshooting Guide
Symptom
Possible Cause
Solution
• Unit will not power
on.
• Unit is unplugged.
• Connect the unit to the
AC power supply.
• No sound output from
speakers.
• The volume level is set too low.
• The input selector does not match the
playback source.
• Adjust the volume.
• Select the correct input
source.
• Noise/Distortion in
sound output.
• The unit is too close to a TV set or
another interfering device.
• Turn off the TV or other
appliance, and relocate
the unit.
GENERAL
• Unit fails to respond.
• It might result from external factors
such as ESD (Electro-static
discharge).
• Disconnect the power
cord and external
audio device. Re-plug
the power cord after
one minute.
TAPE
• The tape does not
play.
• The cassette tape is not inserted
properly.
• The tape has reached the end.
• Insert the cassette tape
correctly.
• Flip the cassette.
• Cannot listen to any
station, or signal
appears weak.
• The station is not tuned-in properly.
• A TV set is being used nearby and is
interfering with the radio reception.
• Properly tune-in the
desired station.
• Turn-off the interfering
TV set.
FM RADIO
• The sound is
distorted.
• The antenna is not oriented properly.
• Re-orient the antenna
until reception
improves.
• CD stops
immediately after
starting, or unit
pauses or stops
during play.
• The CD is inserted upside down.
• The CD is dusty or dirty or there is
condensation on the CD.
• Insert the CD with the
printed side right-side
up.
• Carefully clean and dry
the CD.
• No sound.
• The CD player is paused.
• Press the
PLAY/PAUSE button.
• CD playback is noisy,
or playback stops or
skips.
• The CD is scratched, damaged or
warped.
• The disc is very dirty.
• Replace CD with an
undamaged one.
• Carefully clean the CD.
• CD tray will not open.
• FM/BLUETOOTH/AUX/PHONO/TAPE
mode is selected.
• Select CD mode.
CD PLAYER
• Buttons are not
functioning correctly.
• The unit is processing information (“---
Busy” is displayed).
• The unit needs to be restarted.
• Wait until the unit
finishes processing.
• Turn the unit off, then
on again.
PHONO
• Decline in turntable
audio performance.
• The turntable stylus is worn out.
• Replace the stylus.
AUX
• No sound output with
external audio device
plugged into AUX in
jack.
• The unit is not on AUX mode.
• Ensure the unit is
switched to AUX mode.