User's Guide
Table Of Contents
- Contents
- 1 Introduction and Getting Started
- 2 Admin User Interface
- 3 Troubleshooting and Support
- 4 Product Specifications and Regulatory Information
- 5 Glossary
5G OUTDOOR MODEM FW2010 USER GUIDE 33
Overview
This chapter provides troubleshooting and support information, including instructions on
replacing a SIM card, information on the indicator LED, and how to reset your device.
Replacing your SIM Card
A SIM card is a small rectangular plastic card that stores your phone number and important
information about your wireless service. A SIM card is installed in your FW2010 during the technician
installation process. These instructions are for replacing your SIM card.
The FW2010 supports only Nano SIM cards.
CAUTION! Always use a factory-made SIM card supplied by the service provider. Do not bend or
scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt.
To replace the SIM card:
1. Disconnect the PoE cable to the FW2010 from the PoE port on the PoE power injector.
2. Unscrew the protective shield over the SIM slots using a Phillips-head screwdriver.