User's Guide

5G OUTDOOR MODEM FW2010 USER GUIDE 36
Resetting your Device
You can reset your FW2010 CPE to factory settings using the RESET button on the device or from the
Mobile App, Admin Web UI, or Inseego Connect.
CAUTION! Resetting returns your FW2010 to factory settings, including the Admin password.
Resetting with the RESET Button
The master reset button is in a small hole located in the SIM compartment on the bottom of the
FW2010 device . This button returns the device to factory settings, including resetting the Admin
password
.
To reset the FW2010 from the RESET button:
1. Unscrew the protective shield over the SIM compartment using a Phillips-head screwdriver.
1. P
lace the RESET end of the provided SIM tool (or one end of an unfolded paper clip) into
the
ma
ster reset button hole.
2. Pr
ess for five to six seconds, then your FW2010 will restart.
3. Check the indicator LED (see Indicator LED on the previous page) to make sure the FW2010 i
s
wo
rking correctly
.
4. R
eattach the protective shield cover to a torque of 1.2Nm (0.885 ft/lb).