User's Guide
Table Of Contents
- Contents
- 1 Introduction and Getting Started
- 2 Admin User Interface
- 3 Troubleshooting and Support
- 4 Product Specifications and Regulatory Information
- 5 Glossary
5G OUTDOOR MODEM FW2010 USER GUIDE 37
Resetting from the Inseego Mobile App
To reset the FW2010 from the Inseego Mobile App, select Mobile Options, then select Factory Reset.
Resetting from the Admin Web UI
To reset the FW2010 from the Admin Web UI, select Settings > Backup and Restore and select
Restore Factory Defaults.
Resetting from Inseego Connect
To reset the FW2010 from Inseego Connect, on the Devices page, check the box next to the device
and select Factory Reset.
Technical Support
IMPORTANT: Before contacting Support, be sure to restart both your computer and your FW2010
device.
Customer Service and Troubleshooting
Contact your service provider for assistance.
More Information
Documentation for your FW2010 is available online. Go to
www.inseego.com/support-
documentation. Or, from the Admin Web UI, select Support.