User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Software Configuration
- 3 Advanced Settings
- 4 Troubleshooting and Support
- 5 Product Specifications and Regulatory Information
- 6 Glossary
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Overview
When properly installed, the 5G Indoor Router is a highly reliable product. Most problems are caused
by phones
†
or Ethernet devices connected to incorrect ports. Please refer to the labels next to the
ports for proper connections.
The following tips can help solve many common problems encountered while using the 5G Indoor
Router.
Make sure you are using the 5G Indoor Router in the correct geographic region.
Ensure that your wireless coverage extends to your current location.
If you do not receive a strong data signal, move the device to a different location.
Ensure that you have an active subscription plan.
You can resolve many issues by restarting your connected device and your 5G Indoor
Router.
Technical Support
IMPORTANT: Before contacting Support, be sure to restart both your connected device and your
5G Indoor Router and ensure that your SIM card is inserted correctly.
Customer Service and Troubleshooting
Contact your service provider for assistance.
More Information
Documentation for your 5G FX2000 Indoor Router is available online. Go to
www.inseego.com/support-documentation. Or, from the Admin website, select Help > Customer
Support.