User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 100
Gbps — Gigabits per second. The rate of data flow.
Hotspot — A Wi-Fi (802.11) access point or the area covered by an access point. Used for
connecting to the Internet.
HTTP —Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide
Web over the Internet.
IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional
society that promotes standardization in technical disciplines.
IMAP — Internet Message Access Protocol. An Internet standard protocol for accessing email
from a remote server from email clients. IMAP allows access from multiple client devices.
IMEI — International Mobile Equipment Identity. Used in LTE networks to identify the device. It
is usually printed on the device and can often be retrieved using a USSD code.
IP — Internet Protocol. The mechanism by which packets are routed between computers on a
network.
IP type — The type of service provided over a network.
IP address —Internet Protocol address. The address of a device attached to an IP network
(TCP/IP network).
ISP — Internet Service Provider. Also referred to as the service carrier, an ISP provides Internet
connection service (See Network Operator).
Kbps — Kilobits per second. The rate of data flow.
LAN — Local Area Network. A type of network that lets a group of computers, all in close
proximity (such as inside an office building), communicate with one another. It does not use
common carrier circuits though it can have gateways or bridges to other public or private
networks.
MAC Address — Media Access Control. A number that uniquely identifies each network
hardware device. MAC addresses are 12-digit hexadecimal numbers. This is also known as the
physical or hardware address.
Mbps — Megabits per second. The rate of data flow.
MNO
— Mobile Network Operator. The vendor that provides your wireless access. Known by
different names in different regions, some examples are: wireless provider, network provider, or
cellular carrier.
MSID — Mobile Station IDentifier. A number for a mobile phone that identifies that phone to
the network.
Network Operator — The vendor that provides your wireless access. Known by different names
in different regions, some examples are: wireless provider, network provider, or cellular carrier.
Network Technology — The technology on which a particular network provider’s system is
built; such as LTE or GSM.