User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 12
Turning On and Off
To turn your M2000 on, press and hold the Power button for three seconds. The Home screen
appears.
To turn your M2000 off, press and hold the Power button for three seconds until you see the Power Off
screen.
Then select Shutdown.
To wake up the display, press and release the Power button.
System Requirements
Any device with Wi-Fi capability can connect to your M2000.
The M2000 must have proper data service to function and is compatible with all major operating
systems and the latest versions of browsers.
Finding your Wi-Fi Name and Password
Tap Wi-Fi Name/Password on the Home screen. The name and password for your M2000 primary
network is displayed. Swipe left to see the credentials for the guest network.
Important: The default Admin password is the same as the primary network’s default. To change
either password, sign in to the M2000 Admin website.