User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 14
Charging with USB
You can also charge your M2000 from another device, such as a computer, with USB.
To charge the battery with USB:
1. Connect the USB-C end of the USB cable into the charging port of the M2000.
2. Connect the USB-A end of the USB cable into another device, such as a laptop. The USB
Connection Options touchscreen appears.
3. Select Charge the M2000 and tap OK.
4. When the battery is fully charged, a notice appears on the touchscreen asking you to
disconnect the charger.
Before using your M2000, read the battery safety information in the Safety Hazards and Proper Battery
Use and Disposal sections and the end of this guide.
CAUTION: Use only batteries and chargers that have been approved by Inseego for optimal
performance and safe operation of your M2000.
Replacing the Battery
CAUTION: Whenever you remove or insert the battery, ensure your M2000 is not connected to any
device or power source. Never use tools, knives, keys, pens or any type of object to force the door
open or to remove the battery. Using any of these types of objects could result in puncturing the
battery.
To remove and replace the battery:
1. Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set
the cover aside.