User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 17
2. Place one end of an unfolded paper clip into the RESET button hole and press until the screen
displays M2000 Resetting (about five to six seconds). Your M2000 restarts with factory
settings.
NOTE: This option may be disallowed from the Admin Web UI (Settings > Preferences > Device
Preferences).
Resetting from the M2000 touchscreen
To reset from the M2000 touchscreen, tap Menu > Settings > Factory Reset.
NOTE: This option may be disallowed from the Admin Web UI (Settings > Preferences > Device
Preferences).
Resetting from the Admin Web UI
To reset the M2000 from the Admin Web UI, select Settings > Backup and Restore and select Restore
factory defaults.
Care Tips
Inseego Wireless recommends the following care guidelines:
Protect your M2000 from liquids, dust, and excessive temperatures.
Do not apply adhesive labels to your M2000; they might cause the device to potentially
overheat or alter the performance of the antenna.
Store the M2000 in a safe place when not in use.