User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 27
About
You can view detailed information about your M2000 with the About screen.
Tap Menu Swipe up and tap About View details about your M2000
The About touchscreen provides the following information:
Model: M2000.
SW Version: The version of the software currently installed on your M2000.
Wireless Number: The phone number stored in the SIM card for your M2000.
IMEI: The International Mobile Equipment Identity (IMEI) for this device. This is a 15 digit code used to
uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed.
Battery Level: The percentage of charge currently on the battery.
Battery State: The state of the battery.
Internet Status: The current Internet status.
Technology: The current cellular data connection, for example, 5G.
Network: The name of the Mobile Network Operator (MNO).
Signal Strength: The strength of the cellular signal, measured in dBm. Higher absolute values indicate a
stronger signal, for example: -80 dBm is a stronger signal than -90 dBm.
SNR: Signal to Noise Ratio. A measure of the ratio between signal strength and noise level. SNR values
are positive, and higher numbers are better.
Roaming: Indicates whether roaming is on.
APN: The Access Point Name (APN) available from the network.
IP Address: The Internet IP address assigned to your M2000.
Help
When you see on a screen, tap it for more information on that topic, or use the Help menu. The Help
screen provides all the help topics and a tutorial for your M2000.
Tap or Tap Help and then Select a topic View Help topic