User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 30
Admin Password
The Admin password is what you use to sign into the M2000 Web UI. Initially, it is the same as the
default password for your M2000 primary network. Tap Wi-Fi Name/Password on the Home
touchscreen of your M2000 to view the password.
NOTE: You can set up separate Wi-Fi passwords both primary and guest networks in Wi-Fi, but these
are different from the Admin password, which is for this Web Interface.
Important: It is critical that you change the Admin password from the default to keep the device
and your network secure.
Changing the Admin Password
To change the Admin password:
1. Click the down arrow next to Sign Out in the top-right corner of any Web Interface page and
select Admin Settings > Change Device Admin Password.
2. Enter your current Admin password, then click Continue.
3. Enter your current Admin password, then enter a new password and confirm it.
4. Select a security question from the drop-down list and type an answer to question in the Answer
field. NOTE: Answers are case-sensitive.
5. Click Save Changes.
The next time you sign in to the M2000 Web Interface, use the new Admin password. If you cannot
remember the password, click I forgot the Admin password. After you correctly answer the security
question you set up, the current password is displayed.
Hiding the Admin Password on the Touchscreen
The Admin password can be viewed on the M2000 touchscreen by tapping Admin Website from the
Help menu.
To hide the Admin password:
1. Click the down arrow next to Sign Out in the top-right corner of any Web Interface page and
select Admin Settings.
2. Move the ON/OFF slider to the right to hide the Admin password on the M2000 touchscreen. The
Admin password is no longer visible on the Admin Website touchscreen.
3. Exit the dialog.