User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 60
Logs Tab
Use this tab to view log information for troubleshooting.
Log Settings
Turn on Logging: Check this box to turn on logs as needed.
Automatically clear logs: Use the drop-down list to select when logs are cleared. NOTE: If the log is
full, the oldest data is deleted regardless of this setting.
Click Save Changes to enact changes.
If logs are turned on, the following are visible:
Click on Mobile Network Log for log data of connections to the mobile network.
Click on Device Log for log data of events other than mobile data connections that occurred on this
device.
Refresh: Updates the displayed log data.
Clear log: Deletes all existing log data. This makes new data easier to read.
Export log: Allows you to export log data.