User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 9
Status Indicators and Icons
The M2000 uses the following status indicators and display icons.
Display Icon Description
No Icons
T
he M2000 is powered off or not receiving power, or the
screen is in power-saving mode.
Home
Home
Network Signal
Strength
Network Signal Strength Indicator. More bars indicate more
signal strength.
Activity Indicator
Data is moving between the mobile network and the M2000.
Wi-Fi
T
he M2000 Wi-Fi network is on.
Connected Devices
Displays number of Wi-Fi devices connected to your M2000.
Information
T
ap to view more information (on Home screen tap to view
Wi-Fi network names and passwords).
Multiple Screens
Indicates you can swipe left/right to view more screens.
Battery Charged
Battery is fully charged.
Battery Needs Charge
Battery is critically low and the M2000 will shut down unless
the battery is connected to the charger.
Battery AC Charging
T
he M2000 is connected to the AC charger and charging.
Battery USB Charging
T
he M2000 is connected via USB and is charging a connected
device.
No SIM
No SIM card is detected.
Locked SIM
SIM card is locked. The real-time data usage meter will not
display.
SIM Error
SIM card error. Check that your SIM card is properly installed.
USB Tethered
Device is connected to the M2000 via USB.