User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 90
Power
Charging: 14.4W Qualcomm-Enabled Quick Charger
USB Type A to C Cable
T
ime for Full Charge: 3 hours (when not in use)
Battery: 3500 mAh Li-Ion Battery (included)
8500 mAh Li-Ion (sold separately)
Battery Life: All day
Network Connectivity
†
5G Sub6/mmWave or Sub6 Only
4G LTE CAT 22
4x4 MIMO Sub6, 2x2 MIMO mmW
256 QAM Sub6, 64 QAM mmW
HSPA+/UMTS
Wi-Fi
Wi-Fi 6: 802.11 a/ac/b/g/n/ax (2.4GHz/5.0GHz)
2x2 MIMO
Supports up to 30 Wi-Fi Enabled Devices
Real Simultaneous Dual-Band Wi-Fi
Primary and Guest Wi-Fi Networks
Software
Systems Supported: Windows® 10
Mac OS® X 10.13 or Higher
Linux® Ubuntu 16.04 or Higher
Chromebook
TM
and Microsoft® Surface
Security
AES 128 Encryption, 3rd Party Penetration Testing, Wi-Fi Security (WPA/WPA2/WPA3),
Wi-Fi Protected Setup (WPS), Wi-Fi Privacy Separation, VPN Pass-Through, OpenVPN,
MAC Address Filtering, NAT Firewall, Port Forwarding, Port Filtering, Security Hardened
Web Interface, Password Hash, Anti-CSRF, Session Timeout, Wi-Fi On/Off Control,
Incorrect Password Lockout, Admin Password to Lockout
Warranty and Services
Industry Leading Warranty
Inseego Care Support and Advanced Replacement Options Available
MiFi Provisioning Available to Apply Custom Templates and Verify Device Activation Prior to Shipment
† Data plan required. Coverage subject to network availability.