User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 94
Japan Ministry of Internal Affairs and Communications (MIC)
Model: M2000D
W52 Indoor use only.
Product Certifications and Supplier's Declarations of Conformit
y
Product Certifications and Supplier's Declarations of Conformity documentation may be consulted
at Inseego Corp., 9710 Scranton Road Suite 20
0, San Diego CA 92121, USA. https://
www.inseego.com/support/.
Wireless Communications
IMPORTANT: Due to the transmission and reception properties of wireless communications, data
occasionally can be lost or delayed.
This can be due to the variation in radio signal strength that results from changes in the characteristics
of the radio transmission path. Although data loss is rare, the environment where you operate the
modem might adversely affect communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different
factors including signal reflection, the ionosphere, and interference from other radio channels.
Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the
delays or errors in data transmitted or received with the M2000 device, or failure of the M2000 device
to transmit or receive such data.
Limited Warranty and Liability
Inseego Corp. warrants for the 12-month period immediately following receipt of the
Product by Purchaser that the Product will be free from defects in material and workmanship
under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDIN G, WITHOUT LIMITATION, ALL IMP LIED WARRANTIES O F
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The exclusive remedy for a claim under this warranty shall be limited to the repair or
replacement, at Inseego’s option, of defective or non-conforming materials, parts or
components. The foregoing warranties do not extend to (I) non-conformities, defects or errors in
the Products due to accident, abuse, misuse or negligent use of the Products or use in other
than a normal and customary manner, environmental conditions not conforming to Inseego’s
specification, of failure to follow prescribed installation, operating and maintenance procedures,
(II) defects, errors or nonconformities in the Product due to modifications, alterations, additions
or changes not made in accordance with Inseego’s specifications or authorized by Inseego, (III)
normal wear and tear, (IV) damage caused by force of nature or act of any third person, (V)
shipping damage, (VI) service or repair of Product by the purchaser without prior written