User's Guide

Overview

When properly installed, the MiFi 8000 is a highly reliable product. Most problems are caused by

one of these issues:

• System resources required by the MiFi 8000 are being used by other devices.

• Network coverage is unavailable due to coverage area, an account problem, or a network

problem.

The following tips can help solve many common problems encountered while using the MiFi 8000.

First Steps

• Make sure you are using the MiFi 8000 in the correct geographic region.

• Ensure that your wireless coverage extends to your current location.

• Ensure you have an active data plan.

IMPORTANT Before contacting support, be sure to restart both your computer and your MiFi

8000 MiFi 8000, and ensure that your SIM card is inserted correctly.