User's Guide

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How do I reset the Access Point and Router settings back to factory settings?
To reset the access point and router settings, follow these steps.
➊ Connect to the MiFi 8000 Admin Website (http://my.MiFi 8000 or http://192.168.1.1) and go
to MiFi 8000 Settings > MiFi 8000 > Backup and Restore.
➋ The Backup and Restore page has a Restore to Factory Defaults button. This button resets all
Access Point and Router settings to their factory default values. All existing settings are lost.
No service is available.
• Reorient your device. If you are inside a building or near a structure that may be blocking the
signal, change the position or location of the device. For example, try moving your device
close to a window.
• You are outside your coverage area, or there may be a problem with your account. Check
with your network operator.
The MiFi 8000 has no power or the device screen does not display when the
power button is pressed.
• Make sure the battery is properly seated in the device.
• Make sure the battery is fully charged. Plug in the AC charger for at least 3 hours.
I forgot my Wi-Fi Password.
• Tap Wi-Fi Name/Password to display your Wi-Fi Name (SSID) and Wi-Fi Password.
I forgot my MiFi 8000 Admin website Password.
• Your MiFi 8000 Admin website Password is the same as your WI-Fi Password.
I cannot connect to my MiFi 8000.
• Make sure the Network Signal Strength indicator displays at least one bar and that the type
of network is displayed on the MiFi 8000’s Home screen.
• Make sure your Windows Wi-Fi adapter/Mac AirPort is turned on. (Refer to your computer’s
Help if you need assistance.)
➊ Open your wireless network connection list:
Windows: Right-click icon and select View Available Networks.
Mac: Pull down list from AirPort icon.
➋ Windows: Click Connect.
Mac: Select the network name.
When your device is connected to the network, the Connected Devices icon in the status bar
will show a connected device.