User Manual

37
Insignia LED TV
www.insigniaproducts.com
Dotted lines or stripes appear on the
screen.
• Make sure that the antenna or cable TV is connected correctly and
securely. See Connecting a cable or satellite box on page 12 or
Connecting an antenna or cable TV (no box) on page 13.
• If you are using an antenna, the digital channel signal may be low. To
check the digital channel signal strength, see Channel Strength option
in Changing channel settings on page 31.
• If you are using an antenna and the signal strength is low, adjust the
antenna or use a highly directional outdoor antenna or set-top antenna
with a built-in amplifier.
• Make sure that the video cables are connected correctly and securely to
your TV.
• The video cable(s) you are using may be bad. Try a new set.
• Other devices (for example, a surround sound receiver, external
speakers, fans, or hair dryers) may be interfering with your TV. Try
turning off one device at a time to determine which device is causing
interference. After you have determined which device is causing
interference, move it further from the TV to eliminate the interference.
The picture has a few bright or dark spots.
• A few bright or dark spots on an LCD screen is normal. It does not affect
the operation of your TV.
Video description or voice guide does not
work.
• Make sure that your TV is not muted and the volume is turned up.
• Make sure that the options listed under the Accessibility menu are
turned on. See Adjusting accessibility settings on page 34.
• Video descriptions are not available on all broadcasts.
• Some remote functions are not narrated.
Good picture, but no sound.
• Increase the volume.
• Make sure that the sound is not muted.
• Make sure that you do not have headphones connected. When
headphones are connected, no sound comes from the TV speakers.
• Change to a different audio mode. See the Audio Mode option in
Adjusting sound settings on page 29.
• If you are using a home theater system, soundbar, or external speaker
system, make sure that it is turned on and is not muted.
• If you are using a home theater system, soundbar, or external speaker
system, make sure that you have selected the correct output mode.
• If you are using a home theater system, soundbar, or external speaker
system and have connected it with a digital audio cable, select Digital
Audio Format/Audio Delay on the Audio menu, then set Audio
Format to PCM. See the Digital Audio Format/Audio Delay option in
Adjusting sound settings on page 29.
• Make sure that the audio cables are connected correctly and securely to
your TV.
• Make sure that the antenna or cable TV is connected correctly and
securely. See Connecting a cable or satellite box on page 12 or
Connecting an antenna or cable TV (no box) on page 13.
• If you are using an antenna, the digital channel signal may be low. To
check the digital channel signal strength, see Channel Strength option
in Changing channel settings on page 31.
• If you are using an antenna and the signal strength is low, adjust the
antenna or use a highly directional outdoor antenna or set-top antenna
with a built-in amplifier.
• The audio cables you are using may be bad. Try a new set.
Poor picture.
• Make sure that the room is not too bright. Light reflecting off the screen
can make the picture difficult to see.
• If an S-VHS camera or a camcorder is connected while another
connected device is turned on, the picture may be poor. Turn off one or
more devices.
Good sound, but poor color.
• Adjust the contrast, color, and brightness settings. See Adjusting the TV
picture on page 27.
PROBLEM SOLUTION