User Guide

www.insigniaproducts.com
16
Troubleshooting
Refer to this table to correct minor issues before calling for service.
Error codes
CODE MEANING POSSIBLE CAUSE
POSSIBLE SOLUTION
Rinse light blinks and your
dishwasher beeps for 15
seconds
The water flow is
insufficient or the
water pressure is
too high
• Water faucet is not opened
• Water pressure is too low
• The drain hose is plugged
• Other (parts failure of inlet or
drain system)
• Make sure that the water is
turned on to the dishwasher
• Make sure that the water
pressure is 20~100 psi
• Check the drain hose
• Contact Customer Service
Express and rinse lights
blink and your dishwasher
beeps for 15 seconds
Abnormal heating
• Contact Customer Service
Heavy light blinks and
your dishwasher beeps for
15 seconds
Overflow or leak
sensor activated
•A leak
• Too much water in the tub
• Turn off water to your
dishwasher, then check the
filter system for blockage.
Unblock if necessary.
• If there is no water in the tub,
contact Customer Service
Heavy and express lights
blinks and your
dishwasher beeps for 15
seconds
• Contact Customer Service
Heavy, express, and rinse
lights blink and your
dishwasher beeps for 15
seconds
• Contact Customer Service
Normal, heavy, and rinse
lights blink and your
dishwasher beeps for 15
seconds
Communication
exception or issue
• The display board can’t receive
or the main board can’t send a
signal for longer than 20
seconds
• Contact Customer Service
Note: After resolving an error code issue, cycle the power on the dishwasher using the power button on the dishwasher control panel.
If the error code persists, you may need to cycle the power to the dishwasher by resetting the circuit breaker that powers the
dishwasher.
Important:
• If an overflow occurs, turn off the main water supply before calling for service.
• If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishwasher won’t
start
The door may not be closed properly. Make sure that the door is closed and latched.
The power is off or not connected. Make sure that the power is connected and turned
on. If your home has a wall switch above the
dishwasher that powers the dishwasher outlet, make
sure that the wall switch is in the On position.
The delay start option is selected. Refer to the “11- Delay” section on page 7
.
The child lock is activated. Deactivate the child lock. Refer to the “Child lock”
section under Cycles
on page 6.
The wall switch is not turned on. Some dishwashers have a wall switch mounted
above the counter that controls the dishwasher.
Make sure that this switch is turned on.
The dishwasher beeps
eight times at the end
of the cycle
This is normal and indicates that the
wash cycle is complete.