USER GUIDE Top-Load Washer NS-TWM41WH8A Before using your new product, please read these instructions to prevent any damage.
Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAFETY and PRECAUTIONS Top-Load Washer Important Safety Instructions SAVE THESE INSTRUCTIONS State of California Proposition 65 Warnings The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of potential exposure to such substances.
SAFETY and PRECAUTIONS 12 Hydrogen gas is explosive. If the hot water system has not been used for two weeks or more, before using a washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable, so do not smoke or use an open flame during this time.
SAFETY and PRECAUTIONS 5 6 7 8 9 10 11 12 13 14 15 16 17 18 • Forcing the lid open can damage the product or cause injury. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it. Do not insert your hand or a metal object under the washer. This may result in injury. Do not attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
SAFETY and PRECAUTIONS 34 Do not operate the appliance with wet hands. This may result in electric shock. 35 Do not spray volatile material such as insecticide onto the surface of the appliance. As well as being harmful to humans, it may also result in electric shock, fire, or problems with the product. 36 Do not place an object that generates an electromagnetic field near the washer. This may result in injury due to a malfunction.
INSTALLATION INSTRUCTIONS Top-Load Washer Features Package contents Make sure that the following items came with your washer: Clamp Drain hose R1 Filter (2) Hose holder User Guide www.insigniaproducts.
INSTALLATION INSTRUCTIONS Main components Faucets and water inlet hoses (not included) Drain hose and holder Power cord Control panel Water inlet valves (on the back) Top lid Attach hose clamp to pre-drilled holes Cabinet Drain hose outlet Adjustable legs See-through window Bleach compartment Fabric softener compartment Detergent compartment 8 Door lock www.insigniaproducts.
INSTALLATION INSTRUCTIONS Top-Load Washer Control panel # 1 ITEM /Power button 2 Cycle selector 3 Digital display 4 Soak button DESCRIPTION Press to turn on your washer. Press again to turn off your washer. If you leave your washer on and do not press the /Start Pause button within 10 minutes, your washer automatically turns off. Turn to select a wash cycle. The cycle you select determines the wash pattern for the cycle. For more information, see Washer options and settings on page 25.
INSTALLATION INSTRUCTIONS Unpacking your washer WARNING: • Packing materials can be dangerous to children. Keep all packing materials (plastic bags, polystyrene, and so on) well out of the reach of children. • Do not operate your washer on the foam base cushion. Doing so will result in serious vibration, which could cause equipment damage or result in physical injury. • Remove the packing box and lift the washer up and away from the foam base cushion.
INSTALLATION INSTRUCTIONS Top-Load Washer Choosing a location WARNING: • Do not install your washer in areas where water may freeze, because your washer always retains some water in its water valve, pump, and hose areas. Frozen water can damage the belts, pump, hoses, and other components. • Never install on a platform or weakly supported structure. For best performance, you must install your washer on a solid, level floor.
INSTALLATION INSTRUCTIONS If you install your washer in an alcove or closet, the front of the closet must have two unobstructed air openings for a combined minimum total area of 72 sq.in. (465 sq.cm) with a minimum clearance of 3 in. (7.6 mm) at the top and bottom. A slatted door with equivalent space clearance is acceptable. 3 in. (7.6 cm) 48 square inches (310 cm²) 24 square inches (155 cm²) 3 in. (7.6 cm) 12 www.insigniaproducts.
INSTALLATION INSTRUCTIONS Top-Load Washer 1 in. 2.5 cm 27 in. (68.6 cm) 1 in. 2 in. 2.5 cm 5.1 cm 61 cm 24 in. Installing in an alcove or closet Minimum clearances between your washer and adjacent walls or other surfaces are: • Either side: 1 in. (2.5 cm) • Rear: 6 in. (15.2 cm) • Closet Front: 2 in. (5.1 cm) • Top: 24 in. (61 cm) • Gap between the end of water valve and the wall: • Case 1: If you connect the supply hose after you install your washer: Over 3.9 in.
INSTALLATION INSTRUCTIONS The outlet must be correctly installed and grounded in accordance with all local codes and ordinances. WARNING: • You are responsible for providing adequate electrical services for your washer. • An incorrectly connected equipment-grounding conductor can increase the risk of electrical shock. Check with a qualified electrician or serviceman if you are not sure whether your washer is grounded correctly. • Do not modify the power cord plug that came with your washer.
INSTALLATION INSTRUCTIONS Top-Load Washer Installing your washer Tools you will need Pliers Phillips screwdriver Level Flat-head screwdriver Wrench Washer inlet hoses Step-by-Step instructions Step 1: Select a location Before you install your washer, make sure that the location: • Is a hard, level surface without carpeting or soft flooring that can obstruct ventilation. • Is away from direct sunlight. • Has adequate ventilation. • Is not exposed to freezing temperatures (32° F or 0° C).
INSTALLATION INSTRUCTIONS 2 Insert an R1 filter in the input end of both hoses, then tighten the hose and faucet fittings by hand until they are snug. Tighten them an additional two-thirds of a turn with pliers or a wrench. Pull the water supply hoses downwards to make sure that they are connected securely. Cold Hot Filter CAUTION: Do not overtighten the fittings or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.
INSTALLATION INSTRUCTIONS Top-Load Washer 4 Connect the ends of the water supply hoses to the water supply intake connections at the top of the washer. Make sure that the rubber washers are in place. The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
INSTALLATION INSTRUCTIONS Step 3: Connect the drain hose CAUTION: • Failure to slide the drain hose completely over the washer’s drain pipe may result in water leakage. • Failure to move the clamp or hoop onto the washer’s drain pipe will result in water leakage. 1 Find the end of the drain hose that has the clamp, then slide the clamp away from the end of the hose. 2 Insert the drain hose with the clamp onto the washer’s drain pipe.
INSTALLATION INSTRUCTIONS Top-Load Washer 4 Fasten the drain hose to the washer frame at the indicated locations with the provided hose clamp. 5 Position the other end of the drain hose (the loose end) in one of the following ways: CAUTION: Make sure that the connection between the drain hose and the wash basin, standpipe, or laundry tub is not airtight.
INSTALLATION INSTRUCTIONS • In a laundry tub - The laundry tub must be no shorter than 39 in. (99 cm) and no higher than 96 in (244 cm) maximum. Hose retainer 96 in. max 39 in. min Tie strap Step 4: Level your washer CAUTION: Do not use your washing machine without leveling. If your washer is not level, it may: • Vibrate excessively which can cause your washer to malfunction • Make excessive noise. • Indicate error codes E3 or E4 when the washer is running.
INSTALLATION INSTRUCTIONS Top-Load Washer 3 If your washer is not level, carefully tilt your washer just enough to adjust the leveling feet on the bottom front of your washer. Extend the feet only as much as is necessary. If the feet are extended too much, your washer may vibrate. Level Loosen Lock Step 5: Power your washer Plug the power cord into a well-grounded, 3-prong, 120 volt, 60Hz approved electrical outlet, protected by a 15 amp fuse or comparable circuit breaker.
INSTALLATION INSTRUCTIONS Using your washer Washing a load of laundry WARNING – To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Selecting a detergent Your washer is designed to use high efficiency (HE) detergents. • For the best cleaning results, use an HE detergent. We recommend that you do not use a regular detergent. HE detergents contain suppressors that reduce or eliminate suds.
OPERATING INSTRUCTIONS Top-Load Washer Loading the liquid or powder detergent compartment 1 Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. 2 If you are using color-safe bleach, add it with the detergent to the detergent compartment. Notes: • When adding color-safe bleach with detergent, both laundry products should be in the same form (liquid). • If you are using powered detergent, remove the trays in the detergent compartment.
OPERATING INSTRUCTIONS 2 Press the Delay button repeatedly to select the delay time you want. The delay start time, in hours, will be shown on the display, in sequence, from 0 to 24, then back to 0. You can also press and hold the Delay button to quickly adjust the time until the desired time appears on the display. 3 If you want to change the wash cycle settings while you are setting the delay start time, turn the cycle selector. To return to setting the delay start time function, repeat Steps 1 and 2.
OPERATING INSTRUCTIONS Top-Load Washer Setting the child lock Your washer has a child lock function to prevent children from playing with your washer. When you turn on the child lock, the only buttons that work are the /Power button and the Soil Level and Temp buttons you use to turn off the child lock. 1 Press and hold both the Soil Level and Temp buttons for three seconds. The child lock light turns on. 2 To turn off the child lock, press and hold both the Soil Level and Temp buttons for three seconds.
USER MAINTENANCE INSTRUCTIONS Cycle Fabric type Soil level options Temp options Delay Soak Extra rinse Fabric softener Water Plus Delicates Dress shirts Blouses Nylons Sheer/lacy Heavy Medium Light Extra Light Hot Warm Eco Warm Cold Tap Cold • • • • • Hot Extra Heavy Warm Heavy Eco Warm Medium Cold Light Extra Light Tap Cold • • • • • Bulky Large items like blankets and comforters Colors Cotton Linen Towels Shirts Sheets Jeans Mixed loads Heavy Medium Light Extra Light Warm Eco
USER MAINTENANCE INSTRUCTIONS Top-Load Washer 3 Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the tub. CAUTION: If your washer has been stored in below-freezing temperatures, allow time for any leftover water in your washer to thaw out before use. Troubleshooting CAUTION: Do not try to repair your washer yourself. Doing so invalidates the warranty.
USER MAINTENANCE INSTRUCTIONS PROBLEM SOLUTION Washer does not drain or spin • Check the fuse or reset the circuit breaker. • Close the lid, then press the /Start Pause button to start your washer. For your safety, your washer does not spin unless the lid is closed. • Make sure that the drain hose is not kinked. Straighten as necessary. • Make sure that the height of the drain hose is within specified limits. See Drainage requirements on page 14. • The pipes to your sewer system may be clogged.
USER MAINTENANCE INSTRUCTIONS Top-Load Washer Specifications Dimensions (H × W × D) Weight Power Current draw Pulsator type Drum grain Display type Display color Motor 43 5/16 × 27 × 28 15/16 in. (110 cm × 68.6 cm × 73.5 cm) 141 lbs. (64 kg) 120V ~ 60Hz 10A Agitator Ellipse LED Blue Series www.insigniaproducts.
NS-TWM41WH8A ONE-YEAR LIMITED WARRANTY • • Definitions: • • • The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
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