USER GUIDE Top Load Washer NS-TWM45W1 Before using your new product, please read these instructions to prevent any damage.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAFETY & PRECAUTIONS NS-TWM45W1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Introduction Congratulations on your purchase of a high-quality Insignia product. Your NS-TWM45W1 represents the state of the art in top-load washing machine technology and is designed for reliable and trouble-free performance.
SAFETY & PRECAUTIONS State of California Proposition 65 Warnings WARNING: Cancer and Reproductive Harm–www.P65Warnings.ca.gov. WARNING: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Basic precautions WARNING 1 2 3 4 5 6 7 8 9 10 11 12 13 4 Read all instructions before using the appliance. Use this appliance only for its intended purpose as described in this User Guide.
SAFETY & PRECAUTIONS NS-TWM45W1 14 Do not place items exposed to cooking oil in your washer. Items contaminated 15 16 17 18 19 with cooking oil may contribute to a chemical reaction that could cause a load to catch fire. This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, and other mobile platforms. Turn off the water faucets and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
SAFETY & PRECAUTIONS 9 10 11 12 13 Do not install on carpet. Install the washer on a level and solid floor that can support its weight. Failure to do so may result in abnormal vibrations, noise, or problems with the product. The washer is heavy. Two or more people may be needed to install and move the appliance. Failure to do so may result in bodily or other injuries. Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
SAFETY & PRECAUTIONS NS-TWM45W1 11 Do not let children or infirm persons use this washer unsupervised. Failure to do so may result in electric shock, burns, or injury. 12 Do not attempt to repair, disassemble, or modify the appliance yourself. 13 14 15 16 17 18 19 20 21 22 23 24 25 26 • Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse. • If you need to repair or reinstall the appliance, contact your nearest service center.
SAFETY & PRECAUTIONS 27 Open the faucet slowly after a long period of non-use. The air pressure in the 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 8 water supply hose or the water pipe may result in damage to a part or in water leakage. If a drain error occurs during an operation, check if there is a draining problem. If the washer is used when it is flooded because of a draining problem, it may result in electric shock or fire due to an electrical short circuit.
SAFETY & PRECAUTIONS NS-TWM45W1 46 Do not leave metal objects (safety pins, hair pins, and so on) or bleach in the 47 48 49 50 51 tub for long periods of time. This may cause the tub to rust. • If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a sponge to clean it. Never use a metal brush. Do not use hot water from water cooling/heating devices. This may result in problems with the washer. Do not use natural hand-washing soap in the washer.
INSTALLATION INSTRUCTIONS Features Package contents Make sure that the following items came with your washer: Filter (2) Hose clamp (2) Hose holder (1) User Guide Drain hose and clamp (1) 10 www.insigniaproducts.
INSTALLATION INSTRUCTIONS NS-TWM45W1 Main components Drain hose and holder Faucets and water inlet hoses (not included) Power cord Control panel Water inlet valves (on the back) Top lid Attach hose clamps to predrilled holes Cabinet Drain hose outlet Four adjustable legs www.insigniaproducts.
INSTALLATION INSTRUCTIONS See-through window Bleach compartment Fabric softener compartment Detergent compartment 12 Lid lock www.insigniaproducts.
INSTALLATION INSTRUCTIONS NS-TWM45W1 Control panel # ITEM DESCRIPTION /Power 1 button Press to turn on your washer. Press again to turn off your washer. If you leave your washer on and don’t press the /Start/Pause button within 10 minutes, your washer automatically turns off. 2 Cycle selector Turn to select a wash cycle. The cycle you select determines the wash pattern for the cycle. For more information, see Washer options and settings on page 37.
INSTALLATION INSTRUCTIONS # ITEM DESCRIPTION Light to indicate what part of the cycle your washer is in. For status example, the Soak light turns on when your washer is in the soak 7 Cycle lights process. Press to select a time when you want the cycle to begin. You can set the time up to 24 hours in advance in one-hour increments. The 8 Delay button display shows the time when the cycle will start. For more information, see Step 6: (Optional) Set a delayed start time on page 34.
INSTALLATION INSTRUCTIONS NS-TWM45W1 Unpacking your washer WARNINGS: • Packing materials can be dangerous to children. Keep all packing materials (plastic bags, polystyrene, and so on) well out of the reach of children. • Don’t operate your washer on the foam base cushion. Doing so results in serious vibration, which could cause equipment damage or result in physical injury. • Remove the packing box, then lift your washer up and away from the foam base cushion.
INSTALLATION INSTRUCTIONS 45 in. (114.2 cm) Washer dimensions and installation measurements 27 in. (68.6 cm) 16 www.insigniaproducts.
INSTALLATION INSTRUCTIONS NS-TWM45W1 60.4 in. (153.5 cm) 28.9 in. (73.5 cm) www.insigniaproducts.
INSTALLATION INSTRUCTIONS If you install your washer in an alcove or closet, the front of the closet must have two unobstructed air openings for a combined minimum total area of 72 sq. in. (465 sq. cm) with a minimum clearance of 3 in. (7.6 mm) at the top and bottom. A slatted door with equivalent space clearance is acceptable. 3 in. (7.6 cm) 48 sq. in. (310 cm²) 24 sq. in. (155 cm²) 3 in. (7.
INSTALLATION INSTRUCTIONS NS-TWM45W1 • Gap between the end of the water valve and the wall: • Case 1: If you connect the supply hose after you install your washer: Over 3.9 in. (10 cm) • Case 2: If you connect the supply hose before you install your washer: Over 2.8 in. (7 cm) If you install your washer and dryer side-by-side in a closet, the closet front must have an unobstructed air opening of at least 72 sq. in. (465 sq. cm). 24 in. (61 cm) 27 in. (68.6 cm) 1 in. (2.5 cm) 29 in. (73.5 cm) 1 in. (2.
INSTALLATION INSTRUCTIONS WARNINGS: • You’re responsible for providing adequate electrical services for your washer. • To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.70 Latest Revision and local codes and ordinances. • Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
INSTALLATION INSTRUCTIONS NS-TWM45W1 • Is away from heat sources such as oil or gas. • Has enough space so that your washer doesn’t rest on its power cord. See Choosing a proper location on page 9. Step 2: Connect the water hoses Note: The water supply hoses aren’t supplied with your washer and must be purchased separately. CAUTIONS: • Use new water supply hoses. Using old hoses can result in leakage or overflow that can damage your property.
INSTALLATION INSTRUCTIONS 2 Tighten the hose and faucet fittings by hand until they are snug. Tighten them an additional two-thirds of a turn with pliers or a wrench. Pull the water supply hoses downwards to make sure that they are connected securely. Cold Hot Filter CAUTION: Don’t overtighten the fittings or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings. 22 www.insigniaproducts.
INSTALLATION INSTRUCTIONS 3 NS-TWM45W1 Place the unconnected ends of the hoses into a bucket, then turn on the faucets connected to the water supply hoses for 10 or 15 seconds to remove any foreign substances. Turn off the faucets. www.insigniaproducts.
INSTALLATION INSTRUCTIONS 4 Connect the ends of the water supply hoses to the water supply intake connections at the top of your washer. Make sure that the rubber washers are in place. The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake. Notes: • If you don’t want to use the hot water supply hose, insert a water intake cap into the hot water supply intake hole.
INSTALLATION INSTRUCTIONS NS-TWM45W1 Step 3: Connect the drain hose CAUTIONS: • Failure to slide the drain hose completely over your washer’s drain pipe may result in water leakage. • Failure to move the clamp or hoop onto your washer’s drain pipe results in water leakage. 1 Find the end of the drain hose that has the clamp, then slide the clamp away from the end of the hose. 2 Insert the drain hose with the clamp onto your washer’s drain pipe.
INSTALLATION INSTRUCTIONS 26 3 Move the clamp toward the drain pipe outlet. Tighten the clamp with a flat-head screwdriver. 4 Fasten the drain hose to the washer frame at the indicated locations with the provided hose clamps (2), using a Phillips screwdriver. www.insigniaproducts.
INSTALLATION INSTRUCTIONS 5 NS-TWM45W1 Position the other end of the drain hose (the loose end) in one of the following ways: CAUTION: Make sure that the connection between the drain hose and the wash basin, standpipe, or laundry tub isn’t airtight. • Over the edge of a wash basin - Secure the guide to the side of the basin wall with the hose holder, then tape it or tie it with a piece of cord to prevent the drain hose from moving. • In a standpipe - The standpipe must be no shorter than 39 in.
INSTALLATION INSTRUCTIONS • In a laundry tub - The laundry tub must be no shorter than 39 in. (99 cm) and no higher than 96 in. (244 cm) maximum. Hose retainer 96 in. max (244 cm) 39-in. min (99 cm) Tie strap 28 www.insigniaproducts.
INSTALLATION INSTRUCTIONS NS-TWM45W1 Step 4: Level your washer CAUTION: Don’t use your washing machine without leveling it. If your washer isn’t level, it may: • Vibrate excessively which can cause your washer to malfunction • Make excessive noise • Indicate error codes E3 or E4 when your washer is running Extend the leveling feet only as much as is necessary. If the feet are extended too much, your washer may vibrate.
INSTALLATION INSTRUCTIONS 3 If your washer isn’t level, carefully tilt your washer just enough to adjust the leveling feet (two in the front and two in the back) on the bottom of your washer. Extend the feet only as much as is necessary. If the feet are extended too much, your washer may vibrate. Note: Having someone tilt your washer helps to take some weight off the leveling feet and makes them easier to adjust. Level Loosen 30 www.insigniaproducts.
INSTALLATION INSTRUCTIONS NS-TWM45W1 Step 5: Power your washer Plug the power cord into a well-grounded, 3-prong, 120 Volt 60 Hz approved electrical outlet, protected by a 15-amp fuse or comparable circuit breaker. Your washer is grounded through the third prong of the power cord. Step 6: Run a test cycle Run a test cycle to make sure that your washer is correctly installed. 1 Load about 6 lbs. (2.7 kg) of laundry into the tub. 2 Press the /Power button to turn on your washer.
OPERATING INSTRUCTIONS NS-TWM45W1 Washing a load of laundry WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS on page 3 before operating your washer. Step 1: Selecting a detergent • For the best cleaning results, use a regular detergent. • Reducing the amount of detergent may reduce the quality of cleaning.
OPERATING INSTRUCTIONS NS-TWM45W1 Step 4: Add detergent and additives to the compartments Bleach compartment Softener compartment Detergent compartment 1 2 Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. If you’re using color-safe bleach, add it with the detergent to the detergent compartment. Notes: • When adding color-safe bleach with detergent, both laundry products must be in the same form (liquid).
OPERATING INSTRUCTIONS Step 5: Select the appropriate cycle and options for the load 1 Turn the cycle selector to select a washing cycle. For information on wash cycles, see Washer options and settings on page 37. 2 Optional: Use the control panel buttons (like Fabric Softener) to customize the washing cycle. For descriptions of buttons, see Control panel on page 13. For information about which buttons are available for each cycle type, see Washer options and settings on page 37.
OPERATING INSTRUCTIONS 3 If you want to change the wash cycle settings while you’re setting the delay start time, turn the cycle selector. To return to setting the delay start time function, repeat Steps 1 and 2. Notes: • After the number of delay hours is reached by pushing the Delay button, release the button for three seconds to confirm the setting. The Delay light will remain on.
OPERATING INSTRUCTIONS Step 8: Unload your laundry When the wash cycle is complete: • The Done light turns on. • Your washer beeps six times and flashes 11, 22, 33, 44, 55, 66 after the cycle is done. • Your washer unlocks the lid. Open the lid and remove the laundry. Setting the child lock Your washer has a child lock function to prevent children from playing with your washer.
NS-TWM45W1 OPERATING INSTRUCTIONS To turn off the child lock, press and hold both the Soil Level and Temp buttons for three seconds. 3 WARNING: If your washer is turned off after the child lock functionality has been turned on, the lid unlocks and the water is drained from the tub. The child lock function remains on. To restart your washer, turn your washer on, turn off the child lock function, then select your cycle option and press the /Start/Pause button to activate your washing cycle.
OPERATING INSTRUCTIONS CYCLE.
USER MAINTENANCE INSTRUCTIONS NS-TWM45W1 Maintaining your washer CAUTION: Turn off the water faucets after final use. This shuts off the water supply to your washer and prevents the possibility of damage from escaping water. Leave the lid open to let the inside of your washer dry out. Cleaning the exterior • Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
USER MAINTENANCE INSTRUCTIONS Storing your washer You can damage your washer if you don’t remove water from hoses and internal components before storage. To prepare your washer for storage: 1 Select the Quick Wash cycle and add bleach to your washer. Run your washer through the cycle without a load. 2 Turn the water faucets off and disconnect the inlet hoses. 3 Unplug your washer from the electrical outlet and leave your washer’s lid open to let air circulate inside the tub.
Top Load Washer PROBLEM SOLUTION Washer vibrates or is too noisy • Make sure that your washer is set on a level surface. If the surface isn’t level, adjust your washer’s feet to level your washer. See Step 4: Level your washer on page 29. • Make sure that your washer isn’t touching any other object. • Make sure that the laundry load is balanced. • During the spin process, if clothes are piled to one side of the tub, your washer may stop because of the imbalance.
PROBLEM SOLUTION Load is too wet at the end of the cycle • Use a high-efficiency detergent to reduce over-sudsing. See Step 1: Selecting a detergent on page 32. • The load may be too small. Very small loads (one or two items) may become unbalanced and not spin out completely. Water leaks • Make sure that all hose connections are tight. See Step 2: Connect the water hoses on page 21 and Step 3: Connect the drain hose on page 25.
Top Load Washer Understanding the error codes Your washer has an automatic error-monitoring system to detect and diagnose problems at an early stage. ERROR CODE POSSIBLE CAUSE SOLUTIONS E1 Your washer takes more than 30 minutes to fill with water. After water finishes entering your washer, the water level hasn’t changed in five minutes. • Make sure that the lid isn’t open. • Make sure that water isn’t leaking. See No water or not enough water on page 40. • Contact Insignia Customer Care.
Specifications 44 Dimensions (H × W × D) 45 in. × 27 in. × 29 in. (114.2 cm × 68.6 cm × 73.6 cm) Weight 137.8 lbs (62.5 kg) Power 120 V~/60 Hz Current draw 10A Pulsator type Impeller Drum grain Ellipse Display type LED Display color Blue Motor Single phase induction www.insigniaproducts.
Top Load Washer ONE-YEAR LIMITED WARRANTY Definitions: The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
• • • • • • • • Damage due to incorrect operation or maintenance Connection to an incorrect voltage or power supply Attempted repair by any person not authorized by Insignia to service the Product Products sold “as is” or “with all faults” Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.
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