USER GUIDE 17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Before using your new product, please read these instructions to prevent any damage.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Grounding requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator Important Safety Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your freezer. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying your freezer. WARNING 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Read these instructions. Keep these instructions. Heed all warnings.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C 18 Refer all servicing to qualified service personnel. Servicing is required when 19 20 21 22 23 24 the appliance has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the appliance, the appliance has been exposed to rain or moisture, does not operate normally, or has been dropped.
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator 10 Please dispose of the freezer according to local regulations as the freezer contains flammable gas and refrigerant. 11 Follow local regulations regarding disposal of the freezer due to flammable refrigerant and gas. All refrigeration products contain refrigerants, which under the guidelines of federal law must be removed before disposal.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Features Package contents • 17 or 21 cubic foot upright freezer • Door handle, screws, and hex wrench • Quick Setup Guide Interior Note: The illustrations shown in this user guide are only for reference. The actual product may differ slightly. Door tray Glass shelf Air flow outlet Air flow inlet Plastic drawer Leveling feet (2 - bottom front) Wheels (2 - Bottom back) 6 www.insigniaproducts.
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator Touch pad controls Door open indicator/alarm High temperature indicator/alert Raise temperature button Lower temperature button Temperature indicator Quick freeze button Control Panel Lock/Unlock button Freezer/Fridge mode button Setting up your freezer Before using your freezer • Remove the exterior and interior packing, especially the foam packing between the outside condenser and the cabinet.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C • Allow 7.9 inches (20 cm) of space between the sides of the freezer and the walls, 3.9 inches (10 cm) between the back of the freezer and the wall, and 11.8 inches (30 cm) between the top of the freezer and the ceiling. This allows for proper air ventilation. Adjust the feet to keep the freezer level. • If you locate the freezer next to a fixed wall, allow sufficient space on the hinge side for the door to swing open.
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator Installing the door handle Notes: • The illustrations shown in this user guide are only for reference. The actual product may differ slightly. • The screws and wrench are in the plastic bag. 1 2 Unplug the freezer. Screw the extended-head screws into the door holes with a Phillips screwdriver. Do not overtighten. The screw heads should extend above the surface of the door. www.insigniaproducts.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C 3 Loosen the hex screws on top and bottom of the handle with the hex wrench (provided) so that you can fit the handle over the extended head screws in the door. Hex screws are here. Extra hex screws are Provided. 4 Place the door handle over the heads of the screws, then tighten the hex screws. Using your freezer The storage life of frozen foods varies and the recommended storage time should not be exceeded.
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator The default temperature is 0° F (-18° C). The temperature range of Freezer mode is 10° F ~ -11° F (-12° C~ -24° C). The temperature range for Fridge mode is 35 ~ 46° F (2° C ~ 8° C). Notes: • If the freezer is unplugged or loses power, you must wait three to five minutes before restarting it. The freezer will not start if you attempt to restart it sooner. • Large amounts of food lower the cooling efficiency of the freezer.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Maintaining your freezer Your freezer is designed for year-round use with only minimal cleaning and maintenance. We recommend that you do the following every time you clean it to keep your freezer running odor free and efficiently: CAUTION: To prevent damage to the finish, do not use gasoline, benzine, thinner, or other solvents, and do not use abrasive cleaners. 1 2 3 4 5 6 Unplug your freezer from the wall outlet. Remove all food.
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator • The freezer storage shelves should not be lined with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air circulation, making the freezer less efficient. • Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible. Understanding Alerts High Temp Alert The freezer is having trouble maintaining a cold temperature.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C General PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION E2 appears on the display Temperature sensor failure. Call for service. E5 appears on the display Defrost sensor failure. Call for service. E7 appears on the display Ambient temperature sensor failure. Call for service. High Temp and Door Open alerts The freezer does not operate See “Understanding Alerts” on page 13. The freezer is unplugged.
17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The freezer makes unusual noises or vibrations The freezer may not be level on the floor. Level the freezer with the leveling feet. The body of the freezer is touching a wall. Move the freezer out from the wall. Metal parts undergo expansion and contraction. This is normal. Refrigerant is circulating throughout the system. This is normal.
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Control panel PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The control panel The control panel is is unresponsive locked. Press and hold the Lock button for three seconds to unlock the control panel. I got an alert that The door is open. the door is open Close the door. Make sure that nothing is blocking the door. Make sure that the freezer is level.
or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator ONE-YEAR LIMITED WARRANTY Definitions: The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C • • • • • • • Connection to an incorrect voltage or power supply Attempted repair by any person not authorized by Insignia to service the Product Products sold “as is” or “with all faults” Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.
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