User Guide

Cooker

OCCASIONAL TICKING OR LIGHT CRACKING SOUND

1. Possible Reason: The sound of power switching and expanding pressure board when

changing temperature | Solution: This is normal no action needed

2. Possible Reason: Bottom of the inner pot is wet | Solution: Wipe bottom of inner pot,

and ensure heating element is dry before cooking

Display

ALL LED S ARE FLASHING WITH AN ERROR CODE

1. Possible Reason: C1 – Faulty temperature sensor | Solution: Contact Care

2. Possible Reason: C2 – Faulty temperature sensor | Solution: Contact Care

3. Possible Reason: C5 – Temperature is too high because inner pot is not placed in the

cooker base | Solution: Press Cancel and wait for heating element to cool; ensure

there are no foreign objects in cooker base; insert or reposition inner pot in cooker

base and re-enter commands

4. Possible Reason: C5 – Temperature is too high because there is no water in inner pot |

Solution: Add at least 1 1/2 cups (325mL / 12oz) of cooking liquid to inner pot

before reintroducing food

5. Possible Reason: C6 – Faulty temperature sensor | Solution: Contact Care

6. Possible Reason: C6H – Faulty HIGH pressure sensor | Solution: Contact Care

7. Possible Reason: C6L – Faulty LOW pressure sensor | Solution: Contact Care

Food

RICE IS UNDERCOOKED

1. Possible Reason: Lid opened too early | Solution: After the cook cycle has completed,

allow the cooker to sit for 5-10 minutes before venting using QR method

2. Possible Reason: Too little water | Solution: Adjust rice to water ratio

RICE IS OVERCOOKED

Possible Reason: Too much water | Solution: Adjust rice to water ratio

YOGHURT IS TOO THIN

1. Possible Reason: Milk did not pasteurize | Solution: After pasteurization has

completed, check the temperature of the milk—it should reach a minimum of 161°F

/ 72°C

2. Possible Reason: Culture added was not active | Solution: If using store-bought yogurt

as a starter, make sure the cultures are active probiotics

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Cooker OCCASIONAL TICKING OR LIGHT CRACKING SOUND 1. Possible Reason: The sound of power switching and expanding pressure board when changing temperature | Solution: This is normal no action needed 2. Possible Reason: Bottom of the inner pot is wet | Solution: Wipe bottom of inner pot, and ensure heating element is dry before cooking Display ALL LED S ARE FLASHING WITH AN ERROR CODE 1. Possible Reason: C1 – Faulty temperature sensor | Solution: Contact Care 2.
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3. Possible Reason: Too much milk in inner pot | Solution: Run the pasteurization cycle a second time LID Difficulty with closing LID 1. Possible Reason: Sealing ring not properly installed | Solution: Reposition sealing ring, ensure it is snug behind sealing ring rack 2. Possible Reason: Float valve in the popped-up position | Solution: Gently press the float valve downward with a long utensil 3.