Insteon Hub Owner’s Manual
Contents Getting Started Insteon Hub Device Overview 4 Installation Download the App Create an Account Optional Wall Mounting 5 Insteon App Insteon App on iOS Insteon App on Android Insteon App on Windows 7 12 17 Insteon Connects Hardware Reset Diagnostics Network Reset Factory Reset Appendix Specifications Troubleshooting Certifications and Warnings Product Warranty 24 25 26 29 31 34 35
Getting Started Everything you need to quickly get up and running.
Insteon Hub Device Overview Status LED Linking Unlinking/Network Issue Installation Connect your Hub to the internet and a power outlet using the cables provided. Avoid switched outlets or filtered power strips. Ethernet Port Factory Reset Power Ethernet Cable X Power Cable Download the App From your mobile device, download and install Insteon for Hub from your device’s app store.
Optional Wall Mounting 1 Print out this page and use it as a template to drill mounting holes. 2 Hang the Hub on two screws by aligning the hanger slots and sliding down.
Insteon App Use the Insteon App to configure and control your Insteon Hub. Everything from adding a device to controlling your thermostat is handled through the app.
Insteon App on iOS The Insteon app on iOS uses a right-hand drawer to navigate between Check-In, Favorites, Rooms, Scenes, Thermostats and Settings. You can also add and edit devices, rooms and scenes from the drawer. Check-In An at-a-glance overview of all of your Insteon sensors. Sensors are white when red when triggered and white when not. Back Door Garage Door Favorites A customizable screen where you can place your most used devices, scenes and sensors.
Insteon App on iOS Rooms Lets you group devices into rooms for easier navigation. 2:10 PM 2:10 PM Rooms Scenes Bathroom Bedroom Kitchen Living Room Garage Outside Thermostat Displays your Insteon or Nest Thermostat. For homes with multiple thermostats, you can configure the default from settings. Good Morning Movie Time Your one-stop-shop for Hub and Insteon account settings and configuration. You can also find in-app help here.
Insteon App on iOS 2:10 PM Living Room Controlling a Device Floor Lamp 2:10 PM Living Room Floor Lamp On 2:10 PM Living Room Off Floor Lamp On Tap to turn the device on or off On Off Off Tap for additional control and to edit the device.
Insteon App on iOS Monitoring a Sensor Indicates that your sensor is not triggered 2:10 PM Living Room Motion Sensor Motion Detected Indicates that your sensor has been triggered Indicates that the Hub has lost contact with your sensor If a newly added sensor shows yellow, try activating it.
Insteon App on iOS 2:10 PM Scenes Controlling a Scene Bedtime 2:10 PM Scenes 2:10 PM Bedtime Scenes On Bedtime Off On Off On Tap to turn the scene on or off Off Tap for additional control and to edit the scene.
Insteon App on Android 2:10 PM Favorites Bathroom Bedroom Garage Kitchen Living Room Outside The Insteon app on Android uses tabs to navigate between Check-In, Favorites, Rooms, Scenes, Thermostats and Settings. You can add and edit devices, rooms and scenes from the settings button. 72º Favorites Rooms Scenes Check-In Temp Settings Check-In An at-a-glance overview of all of your Insteon sensors. Sensors are red when triggered and white when not.
Insteon App on Android Rooms Lets you group devices into rooms for easier navigation. Also the location for All Devices which displays every device added to your house Scenes Automatically displays all of the scenes that have been created.
Insteon App on Android Controlling a Device 2:10 PM Living Room Floor Lamp 2:10 PM Living Room Floor Lamp 2:10 PM Favorites On Floor Lamp Off On Tap to turn the device on or off Off 72º Favorites Rooms Scenes Check-In Temp Settings Tap for additional control and to edit the device.
Insteon App on Android Monitoring a Sensor 2:10 PM Check-In Indicates that your sensor is not triggered Motion Sensor Motion Detected Indicates that your sensor has been triggered Indicates that the Hub has lost contact with your sensor 72º Favorites Rooms Scenes Check-In Temp Settings If a newly added sensor shows yellow, try activating it.
Insteon App on Android 2:10 PM Scenes Controlling a Scene 2:10 PM Living Room Bedtime Floor Lamp 2:10 PM 2:10 Scenes On Bedtime On Bedtime Off On Off On Tap to turn the scene 72º on or off Off Favorites Rooms Scenes Check-In Temp Settings Off 72º Favorites Rooms Scenes Check-In Temp Settings Tap for additional control and to edit the scene.
Insteon App on Windows The Insteon app on Windows Phone uses a six-screen carousel to switch between Quick View, Favorites, Rooms, Scenes, Thermostats and Settings. Quick View An at-a-glance overview of all of your Insteon sensors. Sensors are green when closed and red when triggered. Favorites A customizable screen where you can place your most used devices, scenes and sensors.
Insteon App on Windows Rooms Lets you group devices into rooms. Also the location for All Devices which displays every device added to your house. Thermostats Displays your Insteon Thermostat. For homes with multiple thermostats, you can configure the default from settings. Scenes Automatically displays all of the scenes that have been created. Settings Your one-stop-shop for Hub and Insteon account settings and configuration. You can also find in-app help here.
Insteon App on Windows Controlling a Device Tap the arrows to adjust in 10% increments Slide to quickly adjust the brightness Turn a device on or off, regardless of brightness Monitoring a Sensor Indicates that your sensor is OK Indicates that your sensor has been triggered Indicates that the Hub has lost contact with your sensor If a newly added sensor shows yellow, try activating it.
Insteon App on Windows Controlling a Scene Tap to turn the scene on or off Tap to edit the scene Controlling a Camera Use the arrows to pan and tilt your camera 20
Insteon Connects We’ve partnered with some of the leading accessory manufacturers and platforms to bring you the best possible connected home experience.
Insteon Connects We know that the smart home of tomorrow will be full of products from many manufacturers; customers are going to choose the right product for the right niche. Insteon fully embraces the platform agnostic IoT. Learn more at insteon.
Hardware Reset A network reset will restore the default network configuration to the Hub. A factory reset will erase all links stored in the device’s database as well as any customized properties.
Diagnostics Single Beep: Test Passed You can enter an audio diagnostic mode that will report a connection issue in six potential areas. Once in the diagnostic mode, your Hub will beep through a series of tests. Double-Beep: Test Failed Test 1 Insteon Hub Modem active Test 2 1 Tap the set button twice, wait one second and then tap the set button again once.
Network Reset 1 Tap the set button three times. The Hub will triple-beep. 2 After a few seconds the Hub will singlebeep. 3x Your Hub has been restored to default network settings.
Factory Reset 1 Prior to performing a factory reset, you must delete all devices and scenes or factory reset all of your devices and delete your user account from Insteon. 2 From Settings, tap Account Navigate to settings 2:10 PM 2:10 PM Settings Done Back Account Settings Devices 8 User Email Scenes 3 Password Rooms 6 Default text/SMS Schedules 1 Remember Me danny@email.com •••••••••••••••• None _ Home House Delete Account 1 House Management danny@email.
Factory Reset 5 Press and hold the set button while reconnecting power. The Hub will emit a long beep. 6 When the long beep ends, release the set button. The Hub will double-beep. After 30 seconds, your Hub will beep again. LONG 7 Unplug and then reconnect your Hub to power. Your Hub has been restored to factory settings.
Appendix Everything else you might need to know about your Insteon product.
Specifications General Available Colors White Brand: Insteon FCC ID SBP22452 Industry Canada Manufacturer Product No.: Patent No.: 5202A-22452 2245-222 Protected under US and Foreign Patents (see www.insteon.
Multi-Link Support Yes Multi-Unlink Support Yes RF Beacon Yes Radio Frequency Radio Frequency Range 915 MHz Up to 250 feet Mechanical Beep on Button Press Dimensions Enclosure Material Mounting Operating Environment Operating Humidity Range Operating Temperature Range Factory Reset Button Storage Temperature Range Weight No 1.5” H x 3.75” W x 3.
Troubleshooting Initial Setup and Configuration Unable to create an Insteon account There is most likely an internet connection issue between your mobile device and the Insteon Hub Try this: • Make sure your internet connection is working by trying to browse a website on your mobile device • Look for any typos in your email address that might prevent the account from creating; if you are missing the “@” symbol or “.com,” add them. Insteon requires a full, valid email address.
Troubleshooting General Issues Unable to add a new device using the Insteon App Inability to add a new device is usually centered around issues with the Insteon network. Try this: • Relocate the new device closer to the Insteon Hub and try again. If this works, you may need a Range Extender or an additional Dual-Band Insteon device to increase the reach of your Insteon Network. • Log out of the Insteon App and sign back in.
Troubleshooting General Issues have been inadvertently routed to your spam folder or deleted. • Disable and then re-enable alerts for the device that is not transmitting alerts. • Ensure that a recipient email address is entered for the alert. • Ensure that the Insteon for Hub app has permission to send push notifications. From the home screen of your iPhone, iPad or iPod touch, navigate to Settings. Scroll to the bottom of the list and locate Insteon.
Certifications and Warnings Read and understand these instructions before installing and retain them for future reference. This product is not designed or approved for use on powerlines other than 125VAC, 50Hz or 60Hz, single phase. Attempting to use this product on unapproved powerlines may have hazardous consequences. • Use only indoors or in outdoor rated box • This product may feel warm during operation. The amount of heat generated is within approved limits and poses no hazards.
Product Warranty Limited Warranty Seller warrants to the original consumer purchaser of this product that, for a period of two years from the date of purchase, this product will be free from defects in material and workmanship and will perform in substantial conformity to the description of the product in this Owner’s Manual. This warranty shall not apply to defects or errors caused by misuse or neglect.
