User Manual

SynchroLinc Owner’s Manual
Page 11 of 12
Additional Troublesh o o ting with HouseLinc 2:
Problem
Possible Cause
Solution
HouseLinc 2 is not
recognizing
SynchroLinc or it lists
it as a “PowerLinc
Modem”.
SynchroLinc might have
been added to HouseLinc
2 too soon. It needs to be
powered for at least 20
seconds before HouseLinc
2 will recognize it.
Delete the PowerLinc Modem from HouseLinc 2
and unplug SynchroLinc. Wait at least 10 seconds
and then reinstall SynchroLinc. Once SynchroLinc
beeps to enter Calibration Mode (20 seconds), add
SynchroLinc to HouseLinc 2.
SynchroLinc is
sending ON/OFF
commands repeatedly
and its Status LED is
flashing green and
red.
Triggers, delay, and/or
tolerance may be set too
close to the load’s po wer
level.
Turn the load attached to SynchroLinc off. Then, in
HouseLinc 2, choose SynchroLinc from the
Devices list and select the Properties tab. Increase
the delay and tolerance or decrease the trigger
point.
If you h ave tried these s olutions, re viewed this O wner’s Manua l, and still can not res olve an issue you are
having with SynchroLinc, please call:
INSTEON Gold Support Line
800-762-7845
SPECIFICATIONS, CERTIFICATION, AND WARRANTY
Specifications
View specifications for SynchroLinc at: www.smarthome.com/2423A5.html
Certification
SynchroLinc has been thoroughly tested by Internek Testing Services NA, a nationally recognized
independent third-party testing laboratory. T he North American ETL Listed m ark signifies that the device
has been tested to and has met the requirements of a widely recognized consensus of U.S. and
Canadian device safety standards, that the manufacturing site has been audited, and that the
manufacturer has agreed to a program of quarterly factory follow-up inspections to verify continued
conformance.
Limited Warra nty
Seller warrants to the original consumer of this product that, for a period of two years from the date of
purchase, this product will be free from defects in material and workmanship and will perform in
substantial conformity to the description of the product in this Owner’s Manual. This warranty shall not
apply to defects or err ors caused b y m isuse or neg lect. If the product is foun d to be def ective in m aterial
or workm ans hip, or if the pr oduct do es not p erform as warr anted ab ove duri ng the warrant y period, Seller
will e ither re pair it, r epla ce it, or ref und th e purchase price, at its opt ion, up on rece ipt of t he prod uct at th e
address below, postage prepaid, with proof of the date of purchase and an explanation of the defect or
error. The repair, replacement, or refund that is provided for above shall be the full extent of the Seller’s
liability with respect to this product. For repair or replacement during the warranty period, call the
INSETON Gold Support Line at 800-762-7845 with the Model # and Revision # of the device to receive
an RMA# and send the product, along with all other required materials to:
Smarthome, Inc.
ATTN: Receiving Dep t.
16542 Millikan Ave.
Irvine, CA 92606-5027