User's Manual

Appendices
158
■ Limited Warranty for the Personal Diabetes
Manager
Limited Warranty Coverage
Insulet Corporation warrants to the original purchaser (“you”) that the Per-
sonal Diabetes Manager (the “PDM”) will be free from defects in materials
and workmanship, under normal use and conditions, for a period of four (4)
years from the date of purchase. If Insulet Corporation determines that the
PDM is defective during the warranty period, Insulet Corporation will either
repair or replace, at its option, the PDM at no charge to you, subject to the
conditions and exclusions stated herein. This Warranty applies only to new
devices and, in the event the PDM is repaired or replaced, the warranty
period shall not be extended.
Warranty Claim Procedure
You must notify Insulet Corporation of the claimed defect within the war-
ranty period by writing or calling: Insulet Corporation, 9 Oak Park Drive,
Bedford, Massachusetts 01730; Telephone: [phone] (from outside the
United States: 781-457-5098) and Fax: [phone]. The claim must
include the date of purchase, model number, serial number, and a descrip-
tion of the claimed defect. Insulet Corporation's authorization must be
obtained prior to returning the PDM. If authorized, the PDM must be prop-
erly packaged and returned to Insulet Corporation. Insulet Corporation will
pay all freight and transportation charges, where applicable, incurred in
shipping a PDM to be repaired or replaced under this Warranty.
Conditions
Proof of Purchase in the form of a bill of sale or receipted invoice showing
that the PDM is within the warranty period must be presented to obtain
warranty service.
Exclusions
This Warranty covers only the original purchaser and cannot be transferred
with sale, rental or other transfer of the PDM to any other person or entity.
THIS WARRANTY DOES NOT APPLY IF THE PDM HAS BEEN:
• changed or modified by any person or entity other than Insulet
Corporation;
• serviced or repaired by any person or entity other than Insulet
Corporation;
• damaged by an act of God, misuse, abuse, negligence, accident, wear
and tear, unreasonable use, or by other causes unrelated to defective
materials or workmanship.
Miscellaneous
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WAR-
RANTY. IN NO EVENT SHALL INSULET CORPORATION, ITS SUPPLIERS, OR ITS
DISTRIBUTORS BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAM-
AGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE
PDM. Some states do not allow limitation on how long an implied warranty
lasts, and some states do not allow the exclusion or limitation of conse-
quential or incidental damages, so the above limitations or exclusions may
not apply to you.
This Warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. This Warranty is valid only in the
United States.
No Other Warranty
Unless modified in writing and signed by both parties, this Warranty is
understood to be the complete and exclusive agreement between the par-
ties, superseding all prior agreements, oral or written, and all other
communications between the parties relating to the subject matter of this
agreement. No employee of Insulet Corporation or any other party is
authorized to make any warranty in addition to those made in this
Warranty.