User Manual

Table Of Contents
130
CHAPTER 11
Communication Failures
The Communication Process
When you turn on or use the Personal Diabetes Manager (PDM),
it establishes communication with the active Pod. Usually, com-
munication occurs quickly. Occasionally, communication takes
longer and the PDM displays the communication icon during
that time in the upper left-hand corner of the current screen.
However, if communication does not work, the PDM will walk
you through the necessary steps to re-establish communication.
Communication can fail if the PDM is:
Too far from the PodThe PDM and Pod should be side by
side while priming during activation.
Interrupted by outside interference—See theOmniPod
System Notice Concerning Interference in the Appendix.
Failure During Pod Activation or Operation
When you send an instruction from the PDM—such as Start to
begin bolus delivery or Enable to begin using a different basal
programthe Pod usually responds quickly. However, if the
PDM cannot send your instruction within a few seconds, it dis-
plays theCommunication error screen (Figure 11-1 on the next
page).
1. Move the PDM closer to the Pod. The PDM will try to commu-
nicate with the Pod again. If communication still fails, you will
see the message in Figure 11-2 on the next page.