Product Info
Alarms, Notications, Communication Errors 10
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10 Alarms, Notications, Communication Errors
If the PDM has sent the Pod the instruction and hasn't received conrmation that
it was carried out, the PDM oers these options:
• CHECK STATUS: Move to a new location, then select this option to recheck for
conrmation that the instruction was carried out.
• DEACTIVATE POD: Select this option and follow the PDM's instructions for
replacing your Pod.
If the PDM has not sent the Pod the instruction, the PDM tells you to move to a
new location and tap TRY AGAIN to reattempt communication. Aer you tap TRY
AGAIN, if the next communication attempt fails, the PDM oers these options:
• CANCEL: Select this option to cancel sending the instruction. In this case, the
Pod continues with its prior insulin delivery mode. You can try to send the
instruction later.
• TRY AGAIN: Move to a new location, then select this option to tell the PDM to
reattempt to send the instruction to the Pod.
• DEACTIVATE POD: Select this option and follow the PDM's instructions for
replacing your Pod.
Note: At any point, if the PDM receives conrmation from the Pod that the
instruction was successfully received, a green banner appears informing you that
the instruction has been carried out.
Error when activating a Pod
If a communication error occurs during Pod activation, the PDM oers these
options:
• DISCARD POD: Select this option to stop attempting to use this Pod.
• TRY AGAIN: Select this option to attempt to reestablish communication.
Error when deactivating a Pod
If a communication error occurs during Pod deactivation, the PDM oers these
options:
• DISCARD POD: Select this option to tell your PDM to unpair from that Pod.
e PDM instructs you to remove your Pod and tap CONTINUE.
• TRY AGAIN: Select this option to attempt to reestablish communication.
Note: Aer selecting the discard option, you can prevent future alarms from the
discarded Pod by following the instructions in "Silencing an Alarm" on page 135.
Note: If there is an unconrmed bolus when you discard a Pod, the PDM does
not know how much of the bolus was delivered. erefore, the PDM temporarily
disables the Bolus Calculator. If you tap the Bolus button while the Bolus
Calculator is disabled, the PDM displays a message that says "Bolus Calculator